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    3,698 helpdesk Nalezené pracovní možnosti

    We are looking for an experienced full-stack developer (or team) to help rebuild an e-commerce website from an existing codebase. The current site runs on WordPress/WooCommerce but is difficult to maintain. A previous attempt to migrate to a custom CMS was unsuccessful. We now need a scalable, easy-to-manage solution that integrates with: ✅ Payment processors (PayPal/Stripe) ✅ Existing helpdesk software (Rails-based, reads order feeds from WooCommerce) ✅ SEO-friendly static pages (exporting existing pages is an option) Project Goals: ?Develop a modern, user-friendly CMS that allows easy product & pricing management. ?Seamlessly integrate payments & order management, reducing reliance on outdated backend code. ?Maintain or improve SEO rankings by preserving static pages. ?E...

    €38 / hr Average bid
    €38 / hr Průměr. nabídka
    43 nabídky

    Project Proposal: AI-Powered IT Helpdesk Agent Project Overview The goal of this project is to develop an **AI-powered IT Helpdesk Agent** that automates IT tasks via **natural language prompts** while ensuring **full data security** and **human oversight**. The AI agent will be capable of interacting with multiple IT systems, performing administrative tasks, and maintaining strict security and compliance measures. Core Functionalities The AI agent will be designed to handle routine IT operations, including but not limited to: - Microsoft 365 Administration**: - Resetting passwords - Creating and managing users - Assigning and modifying licenses - Handling distribution groups and shared mailboxes - Fortinet Firewall Management**: - Opening and closing ...

    €557 Average bid
    €557 Průměr. nabídka
    34 nabídky

    I'm seeking a seasoned Odoo consultant to assist with the implementation and understanding of the Subscription module, an essential component of our Odoo system. Next to the project - helpdesk and website module. Key Requirements: - Expert guidance on using the Subscription management and Customer portal features of the module. - Regular distance sessions to help us acquire knowledge and fine-tune our processes. - Standard features utilization without the need for extensive customizations. Ideal Skills: - Proven experience with Odoo and the Subscription module. - Experience with the modules : projects-timesheets - Excellent communication skills for distance learning sessions. - Ability to help refine processes based on our business needs.

    €16 / hr Average bid
    €16 / hr Průměr. nabídka
    24 nabídky
    Trophy icon Minimalistic IT Logo Design
    5 dní left

    Freelance Logo Design Request – Professional & Modern Update I’m looking for a new, professional logo that reflects my company's identity while maintaining a connection to our current design. Our company specializes in SOS / ASAP IT maintenance and computer helpdesk services, offering 24/7 support both remotely and on-site. We provide fast and reliable assistance for computer and IT device issues. I’m open to creative suggestions but would like the new logo to maintain a clean, modern, and professional look that aligns with our brand. If you have experience designing IT-related logos and can deliver high-quality, vector-based designs, I’d love to hear from you! THE LOGO SHOULD READ SOSIT Looking forward to working with you!

    €48 Average bid
    Zaručené
    €48
    386 příspěvky

    ...Allow for the addition of SEO-friendly titles, descriptions, and tags for each gallery and image. Social Sharing Buttons: Include social media sharing buttons on photo detail pages to encourage users to share the images. Discounts & Promotions: Admin should have the ability to offer discounts or promotions to users, either site-wide or specific to individual users or galleries. 2.10 Support & Helpdesk FAQ Section: Include a section with frequently asked questions about purchasing, downloading, and licensing. Contact Form: Provide a contact form for users to reach support for any issues related to their purchases, accounts, or technical problems. 3. Technical Requirements 3.1 Platform WordPress: The website should be built using WordPress as the CMS, utilizing themes and...

    €220 Average bid
    €220 Průměr. nabídka
    137 nabídky

    ...to integrate the existing WhatsApp API into FreeScout (or any other suitable open-source complaint management system). - If you have a better alternative than FreeScout that meets our needs, please suggest it. Ideal Skills and Experience: ✅ Extensive knowledge and experience with FreeScout (or similar open-source helpdesk/complaint management systems) ✅ Proficiency in working with third-party APIs, particularly WhatsApp (experience integrating WhatsApp chat support with CRM/helpdesk systems) ✅ Strong background in ticketing systems and automation (ability to configure complaint tracking, auto-assignments, status updates, and escalation workflows) ✅ Experience in multi-tier user management (creating separate logins, role-based access, and team structures) ✅ Excellent commu...

    €111 Average bid
    €111 Průměr. nabídka
    19 nabídky

    I'm in search of a motivated commission-based sales representative to help sell our IT Managed Services and VOIP, specifically targeting medium-sized businesses. IT Managed Services to Sell: - Network Management - Cloud Services - IT Support and Helpdesk - VOIP Preferred Sales Strategy: - Primarily Cold Calling, with potential for other strategies as needed. Ideal Skills and Experience: - Proven track record in IT sales, particularly with medium-sized businesses. - Exceptional cold calling skills. - Understanding of IT Managed Services and VOIP. - Self-motivated and results-oriented. The more you sell, the higher your commission. Let's drive success together!

    €15 Average bid
    €15 Průměr. nabídka
    9 nabídky

    I am in need of a part-time helpdesk professional to provide technical support focused primarily on basic troubleshooting for Windows systems. The ideal candidate should possess: - Proficient understanding of Windows operating systems - Excellent problem-solving skills - Good communication skills for customer interaction - provide onboarding support for office move. Experience in a helpdesk role is preferred.

    €35 / hr Average bid
    DOM
    €35 / hr Průměr. nabídka
    11 nabídky

    ...modularity to minimize custom development costs. --- ### **2. Technical Requirements** #### **Core Modules & Integrations** | Feature | Odoo Modules Required | Customization Needs | |---------|------------------------|---------------------| | **1. Loyalty & Rewards** | Loyalty, POS, eCommerce | Tiered membership logic, points redemption rules. | | **2. Concierge Services** | CRM, Helpdesk, Subscription | VIP client profiles, 24/7 chat integration. | | **3. Facility Management** | Maintenance, IoT, Accounting | IoT sensor alerts, predictive maintenance dashboards. | | **4. Community Portal** | Discuss, Maintenance, Sales | Tenant feedback polls, maintenance request tracking. | | **5. F&B Experiences** | eCommerce, Appointments, Knowledge | Meal kit ...

    €14022 Average bid
    €14022 Průměr. nabídka
    55 nabídky

    ...that area. 4. Responsive Design: o Fully functional across desktop, tablet, and mobile devices. 5. Secure Data Storage: o All user data and documents must be stored securely with encryption standards. 6. Automated Email Notifications: o Students and admins will receive automated updates for various actions like successful registration, application submission, or payment confirmation. 7. Support/Helpdesk System: o A section for FAQs and a contact form for assistance. ________________________________________ Tech Stack Recommendations: • CMS: WordPress • Plugins: o Advanced Custom Fields (ACF) for custom program details. o WooCommerce for payment collection. o WPML or Polylang for multilingual support. o SearchWP for advanced search functionality. • Database: MySQL ...

    €388 Average bid
    Doporučené
    €388 Průměr. nabídka
    38 nabídky

    I need a freelancer to install a Helpdesk system from a provided Github link on my Hostinger account(we need two installation and setup for the same helpdesk). This system should be configured as a subdomain of my two existing WordPress business website. The URL should be like and Important Note: The exact main domain names for both installation will be provided upon project initiation. Key Requirements: - 2 Installation and setup of the Helpdesk system according to the provided Github guidelines. - 2 Configuration of the Helpdesk system as a subdomain of my main domain. - Basic understanding of WordPress and Hostinger for seamless integration. - Connect the helpdek with our sales email as main communication source.

    €14 Average bid
    €14 Průměr. nabídka
    13 nabídky

    ... Key Objectives: 1. Fix Current Issues: o Resolve all 404 errors and ensure all links work properly. o Update the cookies notification to comply with regulations. 2. Remove Phone Number: o Remove the phone number from all visible areas of the website. 3. Contact Form: o Add a professional contact form where emails are sent to both the WordPress backend and my inbox. 4. Add a Helpdesk Plugin: o Integrate a free helpdesk solution for customer inquiries. o Suggested Plugin: SupportCandy (Free) or Awesome Support (Free). 5. WooCommerce Integration: o Add WooCommerce to allow customers to:  Create accounts.  Order services/products (e.g., logo design, posters).  Pay securely through integrated payment options (e.g., Mollie or PayPal). 6. Quote Request Feature: o Add a dedica...

    €138 Average bid
    €138 Průměr. nabídka
    95 nabídky

    We are seeking a skilled and cost-effective freelancer to assist in setting up an Odoo database from scratch, ensuring all necessary configurations for the following modules: Dashboards Contacts Calendar To Do Appointments Meeting Rooms Documents Website CRM Helpdesk Sales Recruitment Planning Timesheets Employees Attendances Expenses Time Off Payroll Approvals Appraisals Referrals E-Learning Members Subscriptions Social Marketing Marketing Automation Email Marketing SMS Marketing Sign Marketing Card Purchase Accounting Lunch Discuss WhatsApp Live Chat Surveys Events Knowledge Data Cleaning Project Link Tracker R...

    €242 Average bid
    €242 Průměr. nabídka
    43 nabídky

    I'm looking for an expert who can create API connections to lead and ticket APIs. The API connections need to integrate with both our CRM systems (specifically Syncro) and our Helpdesk software. Ideal Skills: - Extensive experience in API development and integration - Proficiency in working with CRM systems, particularly Syncro - Familiarity with Helpdesk software - Knowledge in handling lead and ticket APIs

    €170 Average bid
    €170 Průměr. nabídka
    7 nabídky

    ...Integration: Secure payments via PayPal, credit card, OSKO, Apple Pay, Google Pay, and Samsung Pay. Automated subscription activation and renewal reminders. User Experience & Security: Child-friendly, mobile-responsive design. One payment per user; no simultaneous logins. Two-factor authentication (2FA) for security. Please make sure that my new website prevent unauthorized account sharing Helpdesk & Support: Query form with auto-reply and chatbot for FAQs. Notification system for admin responses. SEO & Performance Optimization: Keyword research targeting OC/Selective test preparation. Optimized titles, meta descriptions, structured data. Fast loading with caching and CDNs. SEO-friendly URL structure. Blog for content marketing and organic traffic grow...

    €1142 Average bid
    €1142 Průměr. nabídka
    461 nabídky

    ...for parents/guardians. • Prevent unauthorized account sharing by: o Limiting one payment per user. o Blocking unpaid devices from accessing content. o Disabling simultaneous logins from multiple locations. G. Payment Gateway Integration • Support secure payment methods, including credit cards, PayPal, and Stripe. • Automate subscription activation upon payment confirmation. H. Helpdesk Feature • Include a query form with fields for name, email, and query details. • Automate responses: o Chatbot can reply to some frequently asked questions. o Acknowledgment email: "Thank you for your query. Our team will respond within 24–48 hours." and o Notify support team for faster resolution. I. Analytics and Reporting &bu...

    €1352 Average bid
    €1352 Průměr. nabídka
    158 nabídky

    I'm seeking assistance to gather comprehensive contact details of translation companies across China, Hongkong, Taiwan, Singapore, Cambodia, Thailand, Malaysia, Indonesia and that part of world. Only emails of people who are responsible to decide on business, not emails like info, help, helpdesk, business, help or non verified email. only emails with lands into inbox, not spam emails. The specific information needed includes: - Name of Company - Website links - Email addresses - Phone numbers - Physical addresses Ideal candidates for this project should have prior experience in data collection and should be detail-oriented. Proficiency in using online resources and databases to find and verify this information is crucial. Please ensure your bid reflects your understand...

    €5 / hr Average bid
    €5 / hr Průměr. nabídka
    36 nabídky

    I'm in need of a professional web developer experienced with Funnelr, to enhance my website. PLEASE DO NOT...experienced with Funnelr, to enhance my website. PLEASE DO NOT BID UNLESS YOU HAVE SPECIFIC FUNNELR EXPERIENCE. Tell me of your Funnelr experience and give me some websites that you have worked on to review your work. Key Requirements: - Add a new page with a blog post and several product images - Integrate a Credit Card Payment system - Establish an operational email database - Set up a helpdesk using the Funnelr platform Ideal Skills: - Proficiency in using Funnelr website builder - Web development experience - Knowledge in setting up payment systems and helpdesks - Able to integrate and manage email databases Please provide examples of previous Funnelr projec...

    €140 Average bid
    €140 Průměr. nabídka
    31 nabídky

    ...to integrate Tools for engagement & easy manage customer ,also Must need to Create API Documents as provided attached sample . 1. Customer Support & Communication: Freshdesk (Freshworks): Offers ticketing, live chat, and knowledge base solutions for customer support. It can also automate responses and integrate with other platforms like WhatsApp and email. Intercom: Provides live chat, helpdesk automation, and user engagement tools to enhance customer interaction and support : A free live chat tool to communicate with users directly within your mobile app. WhatsApp Business: Integrates WhatsApp chat into your app for seamless communication, automating messages, and providing quick customer service. Sendbird: A messaging platform for integrating in-app messaging...

    €620 Average bid
    €620 Průměr. nabídka
    117 nabídky

    ...(service desk) TO BE: what we should be (IT Operation). Gap Analysis: (the road map to reach TO BE) Quick win: how to do the change in steps based on priority (could be Project, technology, budget and resources or even hiring to activate roles) Slides should be on the attached slides template (please add some graphs to explain the ideas and points) The current status the IT operation is doing IT helpdesk work only, while we have other departments such as infrastructure (network, network security, and systems “servers and cloud solutions”). IT solutions (the deal with apps, ERP, corresponding tracking management, websites. IT governance: they do policy and handling PMO roles. The current IT Operation having 3 main employees and 2 contractors The one contractor manag...

    €97 Average bid
    Zaručené DOM
    €97
    30 příspěvky

    We are a ecommerce brand looking for a Customer Service Manager to lead our support team of 10+ agents, ensuring that our customers always get fast, friendly, and helpful responses. What You’ll Do: Set and track KPIs to keep the team performing at their best Ensure all customer inquiries (emails, chats, DMs) are handled efficiently Manage workflows and improve proces...our support team of 10+ agents, ensuring that our customers always get fast, friendly, and helpful responses. What You’ll Do: Set and track KPIs to keep the team performing at their best Ensure all customer inquiries (emails, chats, DMs) are handled efficiently Manage workflows and improve processes to optimize support Handle escalations and collaborate with other departments Use Shopify and helpdesk too...

    €32 / hr Average bid
    €32 / hr Průměr. nabídka
    66 nabídky

    I'm in need of a website chatbot that can handle various customer support tasks. Key Functions: - Answering common questions - Handling complaints - Providing technical support Integration: - The chatbot will need to integrate with our existing Helpdesk software and Knowledge base. Ideal Skills: - Proven experience in chatbot development. - Familiarity with integrating chatbots into Helpdesk software. - Ability to create a chatbot capable of understanding and responding to technical queries. Please provide examples of similar projects you have completed in your bid.

    €175 Average bid
    €175 Průměr. nabídka
    14 nabídky

    I'm looking for an expert who can set up an Inbound IVR system for my customer support. The IVR will be used to handle incoming calls, directing them to the appropriate department or providing pre-recorded answers to common queries. Key requirements: - Experience in setting up IVR systems, particularly for customer support - Ability to integrate the IVR with existing Helpdesk software - Knowledge of best practices for IVR design to ensure user-friendly experience I expect the freelancer to understand the nuances of customer support IVR systems and deliver a setup that optimally assists in managing incoming calls.

    €576 Average bid
    €576 Průměr. nabídka
    20 nabídky

    ...MS 365 email alias with HubSpot Helpdesk. The goal is to have client tickets automatically generated from incoming emails. Scope of Work: 1. Email Alias Integration: - Integrate our existing email alias (e.g., support at ) with HubSpot Helpdesk. - Ensure emails sent to the alias automatically create tickets in HubSpot. - Configure email forwarding or direct connection for smooth integration. 2. Ticket Automation: - Set up rules for ticket creation, including auto-assignment, priorities, and tagging. - Ensure proper threading of email replies with corresponding tickets. - Testing and Validation: - Test the email integration to ensure that all emails create tickets accurately. Requirements: - Seamless integration between MS 365 and HubSpot Helpdesk - Prior experie...

    €1326 Average bid
    €1326 Průměr. nabídka
    6 nabídky

    ...Improve Dokan Multivendor's functionalities, including vendor performance tracking and commission management. Analytics Dashboard Build centralized analytics dashboards using Google Looker Studio or Tableau. Offline and Mobile Integration Implement mobile POS systems and offline inventory management tools. Support Automation Deploy chatbots (Tidio, Zendesk) and helpdesk software (Freshdesk). Dynamic Pricing Automation Integrate pricing tools for competitor analysis and price adjustment. Qualifications: Proven experience with WooCommerce, Dokan Multivendor, and ERP systems. Expertise in AI tools for SEO and content generation. Proficiency in marketing automation platforms and analytics tools. Strong backgro...

    €137 Average bid
    €137 Průměr. nabídka
    124 nabídky

    With over six years in customer support and cold calling, I have expertise across various industries. I e...to deliver exceptional service in these: ● Customer Support Specialist & Service Representative ● Help Desk & Technical Support ● Live Chat & 24/7 Support ● Virtual Assistant ● Cold Calling & Telemarketing ● Lead Generation Industry Experience: My background spans various sectors, including: ● Logistics & E-commerce ● Restaurants ● Airbnb/Real Estate ● Medical Billing & Insurance Claims ● IT Helpdesk ● Hospitality & Tourism Tools Proficiency: I have hands-on experience with the following software: ● CRM Management (Zendesk, Salesforce, HubSpot CRM) ● Ticketing Systems (HALO PSA and FreshDesk) ● Project Management Tools (, ZohoDesk, Asana, Slack)

    €17 / hr Average bid
    €17 / hr Průměr. nabídka
    53 nabídky

    ...for better search engine rankings. - - - List of tasks and desires for website development Information Security Services (including Identity and Access Management - IAM) added: 1. Homepage • Headline: Clear and concise value proposition. Example: “Secure Your Business. Empower Your Team. Protect Your Data.” • Key Services Overview: Briefly highlight cybersecurity, staffing, helpdesk, and information security services. • Call-to-Action (CTA): Buttons like “Get Started,” “Schedule a Consultation,” or “Learn More.” • Hero Image or Video: Visuals representing security, data protection, and tech staffing. 2. About Us • Company Mission and Vision: Highlight your purpose. • Core Values: Sho...

    €67 / hr Average bid
    €67 / hr Průměr. nabídka
    105 nabídky

    I require an expert to install Odoo 18 Community on my clo...to install Odoo 18 Community on my cloud server, which is an Ubuntu virtual server. The installation should include specific modules: Sales and CRM, and Helpdesk. More detail description: - Install Odoo 18 Community on Ubuntu virtual server (will give access) - For Contacts: make mandatory fields: Email and Markets - Make Contact synchronization (one way) with MailerLite portal (whenever new Contact is created it’s needed to create new record at MailerLite (first name, last name, company name, email and Market). Each Contact Market stands for separate Group at MailerLite. - Install free Helpdesk (ticketing functionality, reading (using) separate email address) module if any available.

    €206 Average bid
    €206 Průměr. nabídka
    60 nabídky

    With over six years in customer support and cold calling, I have expertise across various industries. I e...to deliver exceptional service in these: ● Customer Support Specialist & Service Representative ● Help Desk & Technical Support ● Live Chat & 24/7 Support ● Virtual Assistant ● Cold Calling & Telemarketing ● Lead Generation Industry Experience: My background spans various sectors, including: ● Logistics & E-commerce ● Restaurants ● Airbnb/Real Estate ● Medical Billing & Insurance Claims ● IT Helpdesk ● Hospitality & Tourism Tools Proficiency: I have hands-on experience with the following software: ● CRM Management (Zendesk, Salesforce, HubSpot CRM) ● Ticketing Systems (HALO PSA and FreshDesk) ● Project Management Tools (, ZohoDesk, Asana, Slack)

    €13 / hr Average bid
    €13 / hr Průměr. nabídka
    16 nabídky

    ...existing modules and the development of new ones, as well as system integration. Key Responsibilities: - Customization of modules, particularly within the Sales, CRM, Helpdesk, and Projects domains. - Development of new, tailored modules to meet our unique business needs. - Seamless system integration to ensure smooth operations across all platforms. - Web forms modification - PDF forms modification - Installation and upgrade of odoo apps - Setup of ci/cd pipelines in bitbucket - Development of custom-modules - Setup SSO in odoo Ideal Candidate: - Extensive experience with Odoo, particularly with the Sales, CRM, Helpdesk, and Projects modules. - Proven track record of module customization and development. - Strong system integration skills. - Excellent problem-solving a...

    €12 / hr Average bid
    €12 / hr Průměr. nabídka
    27 nabídky

    ...--- Key Focus Areas: 1. Reaching HNIs: Create targeted campaigns showcasing 2x returns in 2-3 years with exits, we have done similar deals in past and have our select deals also Utilize exclusive events, personal meetings, and referral networks to build credibility. 2. Engagement and Retention: Establish an exclusive club for members with benefits like advisory sessions, real estate helpdesk, and networking opportunities. Share curated market insights and exclusive investment updates via personalized emails, reports, and events. Organize quarterly briefings to present upcoming opportunities, maintaining transparency and exclusivity. 3. Efficient Deal Closure: Develop a streamlined process to present, discuss, and close deals in 1-2 weeks, including pre-vetted le...

    €131 Average bid
    €131 Průměr. nabídka
    25 nabídky

    Job Title: Helpdesk Support Professional Location: Remote (Work within US hours, 8:00 AM - 5:00 PM CST) Job Summary: We are seeking a customer-service-focused Helpdesk Support Professional to join our IT team. The ideal candidate will have prior experience in providing technical support, exceptional troubleshooting skills, and proficiency in key IT tools and platforms. This role is responsible for delivering top-notch support to end-users, ensuring timely resolution of technical issues, and maintaining the highest level of customer satisfaction. Key Responsibilities • Provide technical support to end-users via phone, email, or chat within US hours (8:00 AM - 5:00 PM CST). • Troubleshoot and resolve issues related to the Microsoft Office 365 Suite (Outlook, Team...

    €18 / hr Average bid
    €18 / hr Průměr. nabídka
    43 nabídky

    Job Title: Helpdesk Support Professional Location: Remote (Work within US hours, 8:00 AM - 5:00 PM CST) Job Summary: We are seeking a customer-service-focused Helpdesk Support Professional to join our IT team. The ideal candidate will have prior experience in providing technical support, exceptional troubleshooting skills, and proficiency in key IT tools and platforms. This role is responsible for delivering top-notch support to end-users, ensuring timely resolution of technical issues, and maintaining the highest level of customer satisfaction. Key Responsibilities • Provide technical support to end-users via phone, email, or chat within US hours (8:00 AM - 5:00 PM CST). • Troubleshoot and resolve issues related to the Microsoft Office 365 Suite (Outlook, Team...

    €158 Average bid
    €158 Průměr. nabídka
    49 nabídky

    ...improve knowledge sharing. o Change Management: • Change Requests: Process requests for changes to IT systems, including hardware, software, and configurations. • Impact Assessment: Evaluate the potential impact of changes on services and infrastructure • Implementation: Coordinate and implement approved changes while minimizing disruption. o Service Management: • Service Desk Operations: Manage a helpdesk to provide support for end-user issues and requests. • Off boarding, on boarding • Service Level Management: Define and monitor service level agreements (SLAs) to ensure services meet agreed-upon standards o Configuration Management: • Asset Management: Track and manage IT assets, including hardware and software inventory. o Security Operation...

    €97 Average bid
    Zaručené
    €97
    15 příspěvky

    ...growth potential. 4. **Monitoring and Exit**: Stay updated on your investment progress, and exit with clarity and profit." --- ### **Part 5: Member Benefits** **[Visual: Icons and footage of exclusive events, meetings, and testimonials]** **Voiceover:** "As a member of BRIC, you’ll enjoy: - **Exclusive Land Deals** - Invitations to high-value **networking events**. - A **Real Estate Helpdesk** for guidance on legal, taxation, and market insights. - Access to **mandated deals** customized to your needs." --- ### **Part 6: Our Track Record** **[Visual: Real-life success stories or graphs showing returns]** **Voiceover:** "Our investors have achieved remarkable returns—50-100% in just 2-3 years—thanks to our expertise a...

    €58 Average bid
    €58 Průměr. nabídka
    5 nabídky

    I need assistance with client acquisition through my new website and a fully managed LinkedIn, Instagram page. Key Responsibilitie...promotional content on LinkedIn. - Track and report on lead conversion metrics. Ideal Skills: - Expertise in lead generation strategies. - Proficiency in LinkedIn management. - Ability to curate and create engaging content. The focus should be on generating B2B leads. We're looking to promote premium customer service tools as of now. Discount attached.

    €109 Average bid
    €109 Průměr. nabídka
    55 nabídky

    I'm in need of an intermediate-level User Helpdesk Agent to support our users in navigating our custom-built event management system. This role will involve user support, testing new functions, and updating our software documentation. Key Responsibilities: - Provide user support, assisting with system navigation and troubleshooting. - Interact with our developers to test new functions of the software. - Update and maintain the software documentation. Ideal Skills & Experience: - Previous experience in a user helpdesk or support role, particularly with custom-built systems. - Intermediate-level understanding of software testing procedures. - Capable of clear, concise communication with both users and developers. This is a great opportunity for someone with a solid ...

    €15 / hr Average bid
    €15 / hr Průměr. nabídka
    42 nabídky

    I'm looking for a Salesforce expert to create a custom form for requesting price changes. This ...change requests and forward them to the respective managers for approval. - Trigger an email notification to the sales rep and their customer once approved. - Open a ticket with Salesforce helpdesk to track the request. - Email the pricing department to update the new price in the system. Key Specifications: - The price sheet is hosted in Tableau. - A connection needs to be established between the Salesforce instance, a middleware and Tableau to pull the prices. Ideal skills for this job include deep understanding of Salesforce, experience with Salesforce Form development, and knowledge of Salesforce's helpdesk system. Please include examples of similar projects you ...

    €239 Average bid
    €239 Průměr. nabídka
    29 nabídky

    ...systems. - Ensure the software can scale efficiently with an increasing number of users. - Optimize the software performance to ensure a smooth user experience. - Incorporate multi-tenancy support for better resource management and isolation. - Ensure the software complies with relevant data protection and healthcare regulations (e.g., HIPAA). - Implement a user support system including live chat, helpdesk, and FAQ resources. - Incorporate user analytics to track usage patterns and provide insights for future improvements. The transformed SaaS version will be accessible to users via a web browser. Ideal Skills and Experience: - Extensive knowledge in SaaS development and integration. - Prior experience in clinic management software is a plus. - Proficiency in implementing adva...

    €2283 Average bid
    €2283 Průměr. nabídka
    138 nabídky
    Modulo freescout
    Ukončeno left

    I need to make a change to my helpdesk portal (I use which is an open source helpdesk) Currently the ticket number is represented by the "ID" field of the "THREADS" table but I want to change it so that a unique alphanumeric custom number is generated and that it is used for all functions such as "search filters" and that it is inserted in the subject of email communications sent to users.

    €134 Average bid
    €134 Průměr. nabídka
    79 nabídky

    I am seeking mid-level BPO prof...and engage with customers positively. - Technical Support Expertise: Candidates should be able to troubleshoot and resolve technical issues efficiently. - Sales Experience: Candidates with a background in sales will have an added advantage. Familiarity with Tools: - CRM Software: Candidates should be able to manage customer relationships and track interactions effectively. - Helpdesk Software: Experience in using Helpdesk software for ticketing, tracking and resolving customer issues is critical. - Data Entry Tools: Candidates should have a good eye for detail and be able to input data accurately and efficiently. Ideal Candidate: The ideal freelancers for this project would be able to source, screen and present qualified candidates who mee...

    €266 Average bid
    €266 Průměr. nabídka
    12 nabídky

    ...of network Business Continuity: Disaster Recovery as a Service for on-premise and cloud workloads Backup as a Service for on-premise, cloud, SaaS workloads Cloud: Infrastructure as a Service Migration to cloud platforms like AWS, Azure, GCP Assessment of on-premise, cloud infrastructure Monitoring of cloud and application workloads Deployment and management of M365 Suite Managed Services: Helpdesk/Service Desk System Administration Network Administration M365 Administration Cyber Security Administration Monitoring of Applications, infrastructure, network, cyber Security. The business profile should be tailored to appeal to prospective clients, emphasizing service value and customer benefits. The tone of the business profile should be professional and formal. The company pr...

    €58 Average bid
    €58 Průměr. nabídka
    4 nabídky

    ...training books to read, what certificate tests to sign up for, and to help keep me accountable throughout the process. I learned that one of my personality flaws is that I need to feel like someone is watching me to get motivated to do difficult work. Reading material that I find uninteresting is difficult work for me but I am able to do a lot with the right motivation. I worked my way up from helpdesk to Global IT Manager in the Bay Area (San Jose) working under the CEO in a medium sized company with sites all over the globe over the span of 9 years. I worked fully remote and moved to Mexico where I spend 6 months out of the year. I spend my other 6 months in Prague. I have learned a lot and made a good salary throughout my career. I want to continue to live in Mexico and ...

    €52 / hr Average bid
    €52 / hr Průměr. nabídka
    14 nabídky

    I'm in need of a skilled IT support professional specializing in helpdesk support. Your role would include troubleshooting various technical issues and providing prompt and effective solutions. Ideal Skills: - IT Support - Troubleshooting - Customer Service Your main task will be to ensure minimal downtime and maintain smooth operation of our systems. Looking forward to your bids. The expert will primarily focus on hardware-related issues. The helpdesk support expert is expected to work part-time.

    €678 Average bid
    €678 Průměr. nabídka
    2 nabídky

    ...ERP modules with a focus on inventory management, automated reordering, and barcode scanning for efficient stock control. Integrate a barcode generation system to support product tracking and efficient labeling. 2. CRM and Customer Support Implement customer segmentation, sales pipeline management, and communication history tracking. Integrate customer support tools, including live chat, a helpdesk/ticketing system, and self-service features. Ensure GDPR compliance with cookie consent banners, privacy policy integration, and cookie tracking. 3. E-commerce Website Development Develop a clean and user-friendly e-commerce website based on Odoo, with product listings, seamless checkout, and clear navigation. Integrate secure payment methods, including Swish, Klarna, and oth...

    €19 / hr Average bid
    €19 / hr Průměr. nabídka
    55 nabídky

    I'm seeking a professional who can help me source clients in the E-commerce sector that are in need of chat software for their websites or helpdesk/chatbot tools. I can offer them premium deals that are more competitive than the usual retail price of these tools. Ideal Skills: - Proven experience in B2B sales, specifically targeting e-commerce. - Excellent networking and communication skills. - Familiarity with chat software features and their benefits for e-commerce. Most Appealing Software Features: - Live chat with agents - Automated chatbot responses Planned Outreach Method: - Primarily through targeted email campaigns. Your role will involve identifying potential clients, crafting persuasive email pitches, and helping me close deals. EACH PAID CLIENT WILL GET FREEL...

    €154 Average bid
    €154 Průměr. nabídka
    49 nabídky

    **Company: SmartNet Solutions** **Description:** SmartNet Solutions seeks an experienced web developer to build a new website with integrated e-commerce, NinjaOne API, and Wave payments. This platform will automate workflows, manage recurring payments, and offer a seamless user experience. We need robust email notification systems, a helpdesk ticketing backend, and future-proof functionality that can scale as we grow. **Project Scope:** 1. **Website Front-End & E-commerce Development** - Design a responsive, user-friendly website hosted on GoDaddy. - Implement easy navigation, clear product listings, and a seamless checkout. - Ensure the platform is manageable, user-friendly, responsive, and ADA compliant. - **E-commerce**: Integrate a shopping cart with ...

    €2046 Average bid
    €2046 Průměr. nabídka
    172 nabídky

    I'm seeking an experienced professional to develop a PowerPoint presentation for a business proposal. The proposal is centered around our unique Helpdesk services and aims to position us as the client's leading prototype helpdesk solution. Key Aspects of the Project: - Content: I will provide all necessary content, which you will create charts, flow charts, and tables. Your role will be to integrate this content into visually appealing and professional slides. 3 slides maximum are needed. - Professional & Notable: The presentation should emphasize our unique services and the value we add for the client. Ideal Skills and Experience: - Proven experience in creating compelling business presentations. - Proficiency in PowerPoint with an emphasis on business pro...

    €106 Average bid
    €106 Průměr. nabídka
    203 nabídky

    For a school app, several essential features can streamline communication, enhance learning, and improve engagement between teachers, students, and parents. Here are some key features to consider: 1. Student and Parent Dashboard An organized dashboard for students and parents to view assignments, schedules, and important announc... 11. Exam and Test Schedules Allows students to view exam timetables, topics, and upcoming test schedules. 12. Transport Tracking (if applicable) GPS tracking for school buses, allowing parents to monitor the real-time location and estimated arrival time. 13. Student Profiles Profiles where students can view their information, achievements, and personal records. 14. Support Section A helpdesk or FAQ section for common issues and customer support...

    €212 Average bid
    €212 Průměr. nabídka
    20 nabídky

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