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Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.
Here's some projects that our expert Customer Support specialists made real:
- Scheduling appointments and providing tech support
- Verifying customer accounts via data research
- Language interpreters to provide support locally
- Handling social media interactions with customers
- Managing merchandise in physical stores
- Assessing product pricing in foreign markets
- Responding to customer emails in multiple languages
The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!
Od 130,283 recenzí, klienti hodnotí našeho pracovníka Customer Support Specialists 4.89 z 5 hvězd.Zaměstnat Customer Support Specialists
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Pre-Employment Vetting Project in Hargeisa, Somalia. I am seeking a freelancer who can assist me with pre-employment vetting in Hargeisa, Somalia.. The ideal candidate for this project will have experience in conducting background checks for potential employees. Screening Requirements: - Standard level of screening is required for potential employees Additional Background Checks: - Education and Employment Verification checks are required Urgency: - The vetting process should be completed within 1 week
Pre-Employment Vetting Project in La Habana, Cuba. I am seeking a freelancer who can assist me with pre-employment vetting in La Habana, Cuba.. The ideal candidate for this project will have experience in conducting background checks for potential employees. Screening Requirements: - Standard level of screening is required for potential employees Additional Background Checks: - Education and Employment Verification checks are required Urgency: - The vetting process should be completed within 1 week
Pre-Employment Vetting Project in Cienfuegos, Cuba. I am seeking a freelancer who can assist me with pre-employment vetting in Cienfuegos, Cuba.. The ideal candidate for this project will have experience in conducting background checks for potential employees. Screening Requirements: - Standard level of screening is required for potential employees Additional Background Checks: - Education and Employment Verification checks are required Urgency: - The vetting process should be completed within 1 week
We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing around Slovakia, Malacky. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done.
We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing around Lithuania, Vilnius. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done.
Pre-Employment Vetting Project in Valladolid, Spain I am seeking a freelancer who can assist me with pre-employment vetting in Valladolid, Spain. The ideal candidate for this project will have experience in conducting background checks for potential employees. Screening Requirements: - Standard level of screening is required for potential employees Additional Background Checks: - Education and Employment Verification checks are required Urgency: - The vetting process should be completed within 3 days Skills and Experience: - Experience in conducting background checks for potential employees - Strong attention to detail and accuracy in conducting background checks Anyone from any educational background can apply.
We are looking for someone to perform an in-person audit at a testing center in Dalian Liaoning Sheng China. This audit is being conducted to assess if the staff on site is following the rules and regulations and are monitoring test takers to ensure there is no cheating going on. This is a great opportunity to help improve standardized test administration. We provide full training and this assignment will pays hourly. Please let me know if you are interested. ***PLEASE NOTE: Once you are booked the audit cannot be postponed or assigned to a different freelancer.***
We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing around Saudi Arabia, Riyadh. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done.
We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing around France, Dijon. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done.
Pre Employment Vetting in Osh, Kyrgyzstan I am looking for a professional to conduct pre-employment vetting for my company in Osh, Kyrgyzstan. The ideal candidate should have experience in background checks, reference checks, and drug testing. Additional Requirements - No additional screenings required - The expected timeframe for completing the vetting process is less than a week. If you have the necessary skills and experience, please apply for this project.
I have purchased a book online in prague but need someone to pose it out to me in Sydney Australia. The website I purchased it from () only post locally .
Need American natives who could speak Spanish and needed to discuss topics in an app ( Install this app from Google Play store). topics to be discussed on will be provided ***Note: 4 topics will be given to you to discuss on with your call partner. And you will discuss each topic for at least 33 minutes, all task for 2 hours at least. *** You and your partner ( could be friends, relatives, neighbors) conversation must be in Spanish language, and the room must be quiet, no background noise. submit proposal to get more details about the task.
I am looking for someone intelligent having nice communication skills who can help us reach to our clients. We have 2 products and we wanna sell in European Market. We already have the Clients list, we are just looking for someone who can help us contact with client (as we don't know their language, some clients speaks French and some Spanish and some Germany). Planning to hire 1-2 Individuals (based on the language they know to communicate) Basically you have to introduce our company to them and by talking to them need to find out the purchase department manager contact details (Email, etc.). So I can connect with them. Also for some specific clients if I need your help in further conversation (We can decide a nominal and best price). I have more than 500 Customers list. This job w...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
I'm in need of a Scheduling Assistant who is experienced in using Microsoft Outlook to manage my daily appointments. My primary need for this professional is to manage the scheduling of my day-to-day business appointments. I rely on an efficient and reliable schedule to keep my business running smoothly, so I'll need someone who can keep up with my demands. The role will include tasks such as creating reminders, sending invitations and responding to requests. I'm looking for a fast-working and organized individual who can dedicate their time to my scheduling needs.
I am looking for a virtual assistant to assist me with administrative tasks on a regular basis. The ideal candidate should be able to work for more than 20 hours per week and should be able to complete the tasks within a week. The tasks will include email management and social media management. The candidate should have experience in administrative tasks and should be detail-oriented. The desired skills for this job include excellent communication skills, time management skills, and the ability to work independently. If you are interested in this job, please apply with your resume and relevant experience.
Pre-Employment Vetting Project in Montevideo, Uruguay I am seeking a freelancer who can assist me with pre-employment vetting in Montevideo, Uruguay. The ideal candidate for this project will have experience in conducting background checks for potential employees. Screening Requirements: - Standard level of screening is required for potential employees Additional Background Checks: - Education and Employment Verification checks are required Urgency: - The vetting process should be completed within 3 days Skills and Experience: - Experience in conducting background checks for potential employees - Strong attention to detail and accuracy in conducting background checks Anyone from any educational background can apply.
I am looking for a mortgage default counselor who can help me with foreclosure prevention in the early stage. The ideal candidate should have experience in default counseling and be able to provide guidance and assistance in preventing foreclosures. The specific issue that needs to be addressed is foreclosure prevention, and the counselor should have knowledge of loan modification and payment plan assistance. The counselor should also be able to provide pre-purchase and post-purchase counseling to ensure that I am well-informed throughout the process.
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
I am in need of a virtual assistant to assist me with administrative tasks on a daily basis. The ideal candidate should be able to work within my time zone. The specific tasks I need help with include: - Email management - Scheduling appointments and meetings - Data entry and organization - Research and analysis - Website testing and reporting Additionally, the ideal candidate should have experience in customer service and social media management. The assistant should be able to communicate effectively and efficiently with clients and customers.
We are currently seeking a highly motivated and skilled individual to join our team as a Cold Caller and Lead Collector. In this role, you will be responsible for making outbound calls to potential clients, using a provided script, and confirming information from the companies on our list. Responsibilities: Make outbound calls to potential clients using a provided script Confirm information from the companies on our list Maintain accurate records of calls and update the database accordingly Requirements: Excellent command of the English language Previous experience in lead collection is a plus If you have the necessary skills and experience, please apply for this project.
I am seeking researchers in Seattle, USA to conduct market research for a retail audit. The ideal candidate should have good communication skills. You will have to own and android mobile device to be eligible for this project. You will visit 20 supermarkets in the city of Seattle, USA and the payment for this project is €250 Specific requirements for the project include: - Conducting a retail audits in Seattle, USA - Collecting data on your android device using our company app Skills and experience needed for this project: - Strong analytical skills - Excellent communication skills - Ability to finish the project by a specific deadline - Flexible schedule Requirements: Android Mobile Device Please get in contact if you are interested in this project.
I am working on a Market Research Project, for which I looking for someone living in Canada, who falls in any of the below shopper groups: 1) French Canadians 2) South Asian Canadians 3) Chinese Canadians Who are open to recording a 2-3 minute video of shopping on some selected social media platform reviews? One shopper can record up to 3 videos. I am willing to pay per usable video. So, if you can have your friends/family record videos for you then you can earn more with it. [I am willing to pay up to $30 per video]. If you are someone who can manage this project and commit to getting a minimum number of videos, then please do reach out. I would be able to consider you for the same.
I am seeking a virtual assistant to help me with various tasks related to my business. Specifically, I need someone who can handle administrative tasks, social media management, customer support, and project management. I anticipate needing assistance for more than 20 hours per week. Main communication via Whatsapp Ideal skills and experience: - Strong organizational and communication skills - Proficiency in using various software and tools, as specified by the client - Experience with social media management and customer support - Ability to multitask and prioritize tasks efficiently - computer literate - fluent English (spoken) - project management skills possibly - be able to work under own initiative - have good internet connection, computer and smart phone Pay will start at ...
As a Personal Assistant, your primary responsibility will be to free up the executive's time from organizing and administrative tasks so that they can spend maximum time on strategic tasks. Organizing the executive’s calendar, scheduling appointments, meetings, and events. Answering phone calls and routing callers to the appropriate party. Making travel arrangements and detailed travel itineraries. Taking dictation and minutes during meetings. Producing reports, presentations, and briefs. Managing email correspondence and responding on behalf of the executive when necessary. Liaising with internal staff and external clients/partners. Assisting in the preparation for meetings and presentations. Performing office management tasks including ordering supplies and managing a records...
I am in need of a reliable and efficient virtual assistant who can handle my daily tasks, oversee project status, and maintain regular communication with freelancers involved in my ongoing projects. The assistant will be responsible for reporting urgent matters directly to me and providing support in various administrative tasks such as data entry, email management, web research, and schedule management. Work will be on my day, my computer and assistant will control by zoom and share their webcam.
I am looking for an honest individual in Spain who can be our Business face in Spain. The ideal candidate should have strong communication skills to ensure clear and effective communication. In addition, they should be able to work independently and be resourceful in solving problems. This job requires between 10-20 hours per week. We have 2 companies, number 1 we manufacture non woven fabrics and number 2 we manufacture Indian granites & marbles. So we have some clients list, and we are looking for someone who is interested in doing business with us. As of now, we haven't thought about any Salary, but yeah, we'll decide it We can discuss on that easily. Person should know English & Spanish very well. Looking for someone very honest and hardworking, whose intensio...
+ Get stamp and signature from Tata Capital Housing Finance Ltd on LOD and FC letter + Documents pertaining to a home loan to be signed from the customer and submitted to the branch + Meet and greet the client + Do marking with pencil on the documents to be signed + Be courteous and assist the customer in taking their signatures + Handing over the documents physically at the Home Loan Branch + Corresponding with the Home Loan Branch for completing the pending documentation + Coordinating and corresponding with us and customer for entire work. I am in need of assistance with loan documentation for a Home Loan. I currently have loan approval for the client, and its in the closing process, but I do not yet have all the necessary documents ready. I am seeking help to gather the documents an...
Virtual Assistant for Administrative Tasks in Microsoft Office Suite I am looking for a virtual assistant who can assist me with my administrative tasks. Specifically, I need help with tasks such as data entry, email management, and scheduling appointments. Ideal Skills and Experience: - Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint - Excellent organizational and time management skills - Strong attention to detail - Previous experience as a virtual assistant or administrative assistant The ideal candidate should be able to work less than 10 hours per week and have a flexible schedule. They should also be able to communicate effectively and provide regular updates on progress.
I am seeking researchers in Vancouver, Canada to conduct market research for a retail audit. The ideal candidate should have good communication skills. You will have to own an android mobile device to be eligible for this project. You will visit 20 supermarkets in the city of Vancouver, Canada and the payment for this project is €300 Important Information: Please note that this project is currently in progress so you have to be available to begin the project week. The deadline is Thursday 1/06/23 so you must be available to dedicate your time to the project Specific requirements for the project include: - Conducting a retail audits in Vancouver, Canada - Collecting data on your android device using our company app Skills and experience needed for this project: - Str...
My company is looking for a telecaller to help us confirm orders for our physical products. We are looking for someone who is fluent in English & Hindi and can work less than 10 hours a week. The telecaller will play a critical role in helping us meet customer deadlines and secure consistent order flows. If you have experience and the necessary skills, please apply for this role!
Cerchiamo un freelance che si occupi di rispondere alle email del nostro servizio clienti B2C del nostro ecommerce. Il lavoro è di 6-8 ore a settimana, si può svolgere da remoto e serve la conoscenza della lingua Italiana. Le domande principali sono dove si trova il mio ordine oppure richieste di reso. La persona deve essere educata, carina ed empatia con i clienti e svolgere il lavoro con professionalità e attenzione.
I am in need of an Inspections Administrative Assistant for my administrative and environmental projects. The ideal candidate will have experience in preparing inspection reports. The assistant will be responsible for scheduling appointments, communicating with clients and inspectors. I anticipate needing the assistant for 10-20 hours per week. The assistant must be detail-oriented and have excellent communication skills.
We are looking for a salesperson to make outbound calls to potential customers in the clothing industry. Our target market includes both individual consumers and wholesale buyers. As such, we need someone with experience dealing with both types of clients. Ideal Skills and Experience: - Proven track record in sales - Excellent communication skills - Ability to work independently - Experience in the clothing industry - Knowledge of sales techniques for both individual and wholesale clients
JOB DESCRIPTION We are looking for a Virtual Assistant to provide administrative support to our team while working remotely. As a Virtual Assistant, you will perform various administrative tasks, including answering emails, chats, phone calls, creating and modifying bookings in the system. For this role, a strong Internet connection, laptop/PC with headphone or smartphone is required, along with experience using communication tools. Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision. Responsibilities >Respond to emails/chat messages/incoming phone calls Preferably between 9 AM to 3 PM Australian EST >Calling to prospective customers/client >Provide quotes/invoices for the event and followup >Take new a...
Make outbound phone calls to customers B2B to provide assistance and support and look if they have any new requirement of Machinery and following which you can pass on the details to us to take it forward. We will provide you the list of customers. English may not be compulsory as many customers may prefer Marathi & Hindi. Looking forward to work with you. Cheers !
Pre-Employment Vetting Project in Poland I am seeking a freelancer who can assist me with pre-employment vetting in Poland. The ideal candidate for this project will have experience in conducting background checks for potential employees. Screening Requirements: - Standard level of screening is required for potential employees Additional Background Checks: - Education and Employment Verification checks are required Urgency: - The vetting process should be completed within 3 days Skills and Experience: - Experience in conducting background checks for potential employees - Strong attention to detail and accuracy in conducting background checks Anyone from any educational background can apply.
Are you an engaging and outgoing person with superb verbal and written English skills? Do you have a fun personality and enjoy the opportunity to make connections with individuals? If that is the case, we would be thrilled to have you as part of our team! Your role will involve engaging in conversations with our customers and building rapport with them! You will be required to follow the given scripts and directions to offer an extraordinary experience for our clients. You will be working with a small highly-motivated team of individuals with clients internationally. Shift Available: (3AM - 11AM GMT+5:30) What you can expect as our Sales Representative and our company: - Managing and maintaining relationships with customers - Responding to inquiries from customers in a fun and enga...
I am in need of a reliable and efficient virtual assistant who can handle my daily tasks, oversee project status, and maintain regular communication with freelancers involved in my ongoing projects. The assistant will be responsible for reporting urgent matters directly to me and providing support in various administrative tasks such as data entry, email management, web research, and schedule management.
I am starting a new enterprise that offers events or experiences, and my primary goal is customer engagement. I am looking for a freelancer who can help me achieve this goal by providing the following skills and experience: - Marketing and branding expertise to create a strong brand identity and awareness - Social media management to engage with potential customers and build a community - Event planning and management skills to organize successful events and experiences - Customer service skills to ensure customer satisfaction and loyalty The ideal freelancer will have experience working with startups and be able to provide creative and innovative solutions to help my enterprise stand out in a competitive market.
Apologies for the confusion. Here's a revised version of the job advertisement to align with your requirements: **Job Title: Virtual Assistant Extraordinaire** Are you a skilled and proactive Virtual Assistant seeking an exciting opportunity to showcase your talents? Look no further! We are currently hiring a Virtual Assistant who possesses a wide range of skills and expertise to assist with various tasks. If you're a self-motivated individual with a knack for organization and a passion for delivering exceptional support, we want to hear from you! **Responsibilities:** - Utilize your expertise in Etsy, YouTube, Facebook, and Amazon to optimize performance and drive sales. - Conduct thorough customer research to identify trends, preferences, and growth opportunities. - Respond...
Apologies for the confusion. Here's a revised version of the job advertisement to align with your requirements: **Job Title: Virtual Assistant Extraordinaire** Are you a skilled and proactive Virtual Assistant seeking an exciting opportunity to showcase your talents? Look no further! We are currently hiring a Virtual Assistant who possesses a wide range of skills and expertise to assist with various tasks. If you're a self-motivated individual with a knack for organization and a passion for delivering exceptional support, we want to hear from you! **Responsibilities:** - Utilize your expertise in Etsy, YouTube, Facebook, and Amazon to optimize performance and drive sales. - Conduct thorough customer research to identify trends, preferences, and growth opportunities. - Respond...
We are looking for a skilled professional who can help us manage our hotel bookings for the next 6 months and beyond. The ideal candidate should have experience in administrative support, business planning and strategy, communications, competitive analysis, lead generation, marketing strategy, partnership development, price and quote negotiation, relationship management, and sales. As the hotel bookings manager, you will be responsible for overseeing the reservation process, ensuring that all bookings are accurate and up-to-date, and managing the relationships with our hotel partners. You will work closely with our sales and marketing teams to develop and implement strategies to increase bookings and revenue. I need an expert that knows what tools I need to buy to increase reservatio...
I am looking for a skilled tele caller to assist me with lead generation. The target audience for these calls will be both businesses and individuals. The desired outcome of the calls is to collect information. Ideal Skills and Experience: - Excellent communication skills - Experience in lead generation - Ability to handle both business and individual calls - Detail-oriented and organized - Proficient in data entry and management - Familiarity with CRM software - Previous experience in customer support is a plus
I'm looking for an Italian girl to call Italian real estate agencies on the phone in my name, to send them to an event where I offer them a collaboration for the marketing of the villas we are building in Sardinia. There are 100 Agencies to contact with a short call in which you only have to ask for the e-mail address and the person to send an invitation to. The purpose of this project is to invite Swiss real estate agents to an event in Sardinia to offer them a business opportunity by offering their clients seaside villas in Sardinia. For this project I need 1 person skilled on the phone. All this must be done in two week at the latest.
I am looking for a virtual assistant to help me with various tasks for my business. Must be located in Ghana.
Are you a talented communicator with excellent phone etiquette? Do you enjoy assisting customers and providing exceptional service? Look no further! Our dynamic and growing business is currently seeking a dedicated Call Answering Person to join our team on a freelance basis. Responsibilities: As our Call Answering Person, your primary responsibility will be to answer incoming calls promptly and assist callers with their inquiries. Additional duties may include: 1. Greeting callers in a friendly and professional manner. 2. Gathering and verifying caller information as required. 3. Providing accurate and relevant information to callers. 4. Taking messages and relaying them to the appropriate party. 5. Escalating urgent or complex issues to the relevant supervisor. 6. Maintaining detailed a...