Zendesk represents a product suite containing a variety of business supporting applications and covers functions like trouble ticketing, marketing engagement, customer experience analytics, live chat and other communication- and collaboration aspects.

As Zendesk is offered as Software-as-a-Service (SaaS) and as such does not require on-premise installation, experience with Zendesk will typically cover use of the offered applications for a specific business purpose, or guiding the adoption of Zendesk into an organization.

Individuals with these skills will be valuable to businesses either already using Zendesk or are moving to incorporate its application suite into their organization.

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    Olá! Somos uma fintech e estou buscando algum especialista na plataforma de CX, Zendesk. O que precisamos é de alguém que entenda todas as funcionalidades das ferramentas Zendesk Guide, Zendesk Support e Zendesk Explore e monte a nossa plataforma de suporte ao cliente. As macros e Articles que vão no Guide e no Support já estão sendo produzidas por n&oacut...

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