9 years of work experiences in Business Analyst | Team Lead |Project Management | Retail & Investment Banking - IT | AI - CHATBOT | Development | DWH – ETL Testing (SIT & UAT) | Digital Banking (Portal & App) | Finacle 10X | FX-MM | Remittance | RPA (AssistEdge & UI PATH) | Data Quality | Vision Plus | Payments | Risk Management
Expertise with Business Requirements Documents (BRD), Functional Specification Documents (FSD) / Functional Requirement Documents (FRD), Functional requirement specification (FRS), System requirement specification (SRS) / System Requirement Document (SRD), Change Request (CR), Test Cases, Technical Documents, User Stories, Subject Matter Expert and Software Development Life Cycle (SDLC), JIRA, EPPM, SAGE (HRMS) & MS-PM
Knowledgeable in applications of scrum, waterfall, and agile methodologies, and skilled in developing processes that facilitate continual progress and team achievement.
Training on Certified Business Analyst Professional (CBAP) Certification from KHDA completed at Abu Dhabi.
Certified Oracle professional in SQL, PL/SQL from Oracle University.
An accomplished 4 years Engineering graduate and did full-time Master of Business Administration (MBA – Banking and Information Technology) at University of Sunderland UK & Singapore