Experienced Call Center Manager in Dhaka - do not respond unless you live in Dhaka

Hello Dear Concern, I live in Dhaka, Khilkhet and I am able to perform this task. I have over 10years of professional experience in multiple industries. I performed managerial task, operation task and training as well. You will be happy to know that I am fluent in English and I work in multiple call center and support center as well. I trained people and motivate them to get sale and provide superior support. I am currently working as a freelancer but would love to work for a long term. Lets talk more about detail. Looking forward hearing back from you. Regards Mahadi Hassan

I can complete the work with in set Traget time frame. I will do the best. I am a very honest person

I know how to do thi and i try my beat for your better results i hope you'll give me your this project

Hi, I live in Dhaka, I have 2 years working experience as a call center manager. I have higher leadership skills and definitely communication skills. I have English language skills. I am able to assist in the creation of training modules, recruiting and training, creating goals and monitoring goal achievement. I will also be able to solve customer problems and address any site-based challenges. I have IT experience. I think I am the best of this project. I look forward to working with you.

Key Responsibilities: Day to day duties  Control the floor behavior, Managing four teams (Refund and validation - Email - Complaints - Escalation).  Sending the daily performance report, Motivate the team members to achieve the target.  helping the agents to find their right career path and dealing with the Ams, Kams, RM in order to get the customer satisfaction.  Managing stakeholder’s relationship •Manages first to mid and upper level stakeholder relationships  Manage project team. •Demonstrates knowledge of key service. •Manage a team of 35 Senior Customer Service Representatives •Provide consistent service for better customer experience •Motivate the agents according their portfolio individually •Provide the whole operation with the new campaigns in details after summarizing it. •Analyze and Extract the root cause for the issues that we face on daily. •Enhancing the process from the OSU perspective. •Coach and give the feedback to the Seniors agents according to the SOP's  Inspire and develop people •Responsible of the development for the team, motivate people and inspire them by my own way to achieve the target and overachieve.

Hello Client, my name is Fatima, I have gone through your project description and I am very much intrested in your project. I am an experience customer service, I have worked as a direct sales agent and as a marketer. I am a native Engish speaker with good communication skills. I am ready to give you the best by in different social media groups, I believe am the best fit for this job as I follow instructions strictly and ready to satisfy my clients at all levels. My rates are flexible and I am open to negotiation. Kindly contact me as am available to start immediately. Thanks in anticipation. Best regards, Fatima A.A

Hi. I am 22 years old from philippines. I have an experience in call center agent specifically for customer service. I have a 7 months experience in customer service representative to an international non-voice account. I was also promoted as a Subject Matter Expert or an SME in my current job. I have had an experienced of coaching agent's due to their low QA score. I also do floor support for the agents and also taking cases half of my shift. I also did some admin tasks like editing quartz and plotting EOD Reports to Excel file. I am honest, responsible and reliable when in terms of work. I am flexible and willing to be trained. I am hoping for your response and for your questions. I have the skill to be a leader and to do the necessary tasks your company wanta. I am still young and still have more space for improvements and knowledge. I am willing to be interviewed by your company to discussed further important matters and to also exposed my proficiency in english speaking.

Hello, Good day! I have read the discretion of your project and understood that you are looking for Experienced Call Center Manager in Dhaka. I am glad to inform you that I can do this project as per your requirement because I am a professional Virtual Assistant, Customer Support, and eCommerce expert, having 5 years of experience in many brands like AMAZON, FLIPKART, HUAWEI, REALME, SONY. I will deliver 100% accurate results according to your requirements. Please share more information about the project, let's discuss further to get started with the project. Awaiting your prompt response. kind regards Ramesh Meel