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Help getting TripAdvisor bad review removed/writing response.

I got two negative reviews on TripAdvisor. One was received within the last few weeks. This review is not factual in many aspects. I have prepared a response that needs spell checking and stuff. I need someone experienced in handling these types of complaints. My written response address the reviewers bad review.

I received another bad review about two months ago because our tour guide was in an accident and did not make the tour. We allowed people to rebook, gave full refunds or gave a private tour. We don't do tours on Sunday but we did private tours to make up for the tour guide not showing up.

I need someone with reputation management experience to write a professional response. Please respond with your experience in reputation management.

Please see attached file. The word doc is for the review where people claim we did not take them inside any places and drop them off at a random spot.

The attachment has the two reviews. And, word document with a rough draft of my respond. I need someone to seriously rewrite that.

Dovednosti: Tvůrčí psaní, Customer Retention, Služby zákazníkům, Zákaznická podpora, Social Media Management

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O zaměstnavateli:
( 100 recenzí ) New York, United States

Identifikační číslo projektu: #18169545

17 freelanceů na tento projekt zveřejnilo nabídku v průměrné hodnotě $103

Webcont247365

Hi!! I would love to rewrite and redo the review posted written by you in response to negative review you got on TA. If you award me this project, I will add a nice positive review for you on TA from my own account wit Další

$100 USD za 3 dní
(16 Recenzí)
4.9
techobrie

wil help get bad review removed from trip advisor High Quality + Fast Speed = Excellent Result + Business Success, this is my working style. I have gone through your Job post and I can understand your job requiremen Další

$31 USD za 3 dní
(0 Recenzí)
0.0
jtuano1002

I had worked with tripadvisor as a travel advisor for a year and a half and I had know almost all tours offer from thier website. We cater answering phone calls, emailing customers regarding all of thier concerns inclu Další

$222 USD za 3 dní
(0 Recenzí)
0.0
cjcestanislao

I am professional and I do my job with all my heart. Relevant Skills and Experience I love reading reviews and comments online.

$155 USD za 3 dní
(0 Recenzí)
0.0
rebornsmile

I am a software developer with an experience of 10 years in sales, therefore your job suits me very well. I can help you and we could make a great team. During my career I have been a problem solver, a farmer and a Další

$30 USD za 2 dní
(0 Recenzí)
0.0
PerfectMaster86

I can provide a professional respose to the problem. The review will be thoroughly spell checked and be reviewed before submission.

$172 USD za 3 dní
(0 Recenzí)
0.0
mircea1511

Hi there, I went through the documents you had provided and i would say somehow it is normal to get some bad reviews as well. The thing is that in order to reply and point out the fact that they were given everyt Další

$166 USD za 3 dní
(0 Recenzí)
0.0
scottwcorney

During my 5 years within Customer Service, I have had a vast range of experience, in regards to customer queries and complaints. I completely understand your frustration around this. I am very determined to help you Další

$222 USD za 4 dní
(0 Recenzí)
0.0
saritariver01

Hello Sir, I have read the two negative reviews. I have also read your response. I can rewrite your response in a professional manner. The work will be 100% original and customer will surely understand the issue. Další

$55 USD za 1 den
(0 Recenzí)
0.0
spellcheckmeg

i am a student of linguistics ( soon to enroll in my third year at Rhodes university) and English is my first language. i am well acquainted with academic and polite language use in complaint responses. i would be able Další

$37 USD za 3 dní
(0 Recenzí)
0.0
fb5505e2ed06f27

I work as a freelancer ghost writer and content writer for over 15 years. I ve managed several incidents similar to yours for greek hotels in TripAdvisor. Relevant Skills and Experience Experience in tourist market I Další

$45 USD za 3 dní
(0 Recenzí)
0.0
$155 USD za 3 dní
(0 Recenzí)
0.0
Semkee

Hello, I am willing to help you in this situation. I've had legal experience, study it and have extensive experience in factual debates and making solid arguments. Looking forward to hearing from you. Chris

$30 USD za 3 dní
(0 Recenzí)
0.0
rkyboa

A passionate individual who can work harmoniously with a team or even as an individual contributor. I am someone who doesn't settle for mediocre and always strive for excellence in every task assigned to me. I am a sla Další

$111 USD za 3 dní
(0 Recenzí)
0.0
bharitiwari

***I HAVE THE EXACT SAME KIND OF EXP YOU REQUIRE*** Hi, this is right up my alley as I have extensive experience in PR management for the hospitality industry. You would be glad to know that I specialise in negative Další

$56 USD za 3 dní
(0 Recenzí)
0.0
Annsaphire

Thank you for reviewing my application Virtual Assistance. i have experience in the hospitality industries and managing portal of [login to view URL], Expedia and TripAdvisor. I can assist with a professional reponse as you Další

$55 USD za 1 den
(0 Recenzí)
0.0
Bilgin98

I've got a lot of free time and I'll do everything for you sır I hope you can hire me best wishes. Resul TOKATLI

$111 USD za 3 dní
(0 Recenzí)
0.0