Greetings I hope you're doing more than fine.
I read your job description and saw that you're looking for an efficient, detail-oriented Customer Service/Support Specialist and I have more than five (5) years of experience in the customer service field and (3) years of cold calling areas dealing with B2B and B2C U.S based companies, certainly, my skills can make a great contribution to your company's success.
The advantages of collaborating with me are the following:
* English/Spanish Bilingual Fluency.
* Email & telephone etiquette skills.
* Experienced working in remote teams.
* High specs PC with high-speed internet.
* Excellent Computer & Multitasking skills.
* Above and beyond & eager-to-learn attitude.
* Strong organizational & communication skills.
* Sharp, diligent, pragmatic, results-driven
* Skilled at balancing customer needs and company demand.
* I have a strong sense of ethics and an even stronger work ethic.
* Identified prospective customers using lead generating methods.
* Experienced in high call volume environments of inbound/outbound calls.
* I will listen effectively to your customer's needs in order to explain to them how the services of your company can help them.
* A High level of professionalism, patience, efficiency to minimize customer dissatisfaction and increase customer loyalty.
* I am completely aware of all the possible scenarios that a Customer Service Rep may face off
Best regards,
Gustavo Cruz