I have all the customer service experience that you need for your organisation and clients. I have a track record of being an example to many executives of being a ideal / best advisor to customers. I have trained, monitored, mentored customer support executives to be best at their work.
Some of my previous work experiences are as follows:
1. At O2 UK chat support: Assisting customers on chat with their pay monthly bill related queries, upselling Pay as you go / Pay monthly contract phones.
2. At Barclays UAE Telephonic customer support : Assisting customers with their queries related to bank account, credit card, & loans. Explaining their monthly bill, due date, calculation of daily interest, EMI's, on hold transactions, raising complaints etc.
3. At Haptik Infotech India Chat support: Started as a chat support assistant to interact with users on different channels like Travel, Shopping and helping the users with their daily needs like a personal assistant. Later promoted as Team Leader within 6 month due to my excellence in performance. Hired, trained, handled a team of chat support assistant to be the best team throughout my tenure.
All of this information are true and I have all the documents to prove the above.
Thanks.