WE WILL TAKE CARE OF YOUR CUSTOMER'S CONCERNS AND GIVE YOU EXCELLENT PERFORMANCE
I have a total of 10+ tenured agents available for a full time post and amenable to work in a shifting schedule as per the demand. All agents are Fluent in English as we have 5 years’ experience in a BPO industry and our overall experiences (customer service concern and basic troubleshooting steps for internet and phone) (vast CSR experience with financial account (Keybank), online shopping account (Amazon), telco accounts such as; Comcast, ATT, Direct TV, Cox, Verizon, T Mobile, Century Link, Bell Canada, Hotel Reservations, London Taxi, medical account and we also have experience as a negotiator for a TRIM account.
We have Intel Core i5 3rd Generation, 4gb RAM CPU, 100Mbps fiber optic internet powered by Globe Telecom and Plantronics headset. We also have a 24/7 IT personnel available.
We have a very open and flexible schedule and we are amenable to work in a shifting schedule. We can work more than 40hrs per week per agent.
We are willing to be trained and we are fast learner, patient, dedicated and hardworking
We are very familiar to this industry so changeling part doesn't affect us or lessen our confidence in delivering excellent results.