With 3 years of proven experience providing customer service for several different companies , I am confident I will make an immediate contribution to your team . I have demonstrated the ability to effectively handle situations or inquiries while working within policy , procedures and standard processes . You will find I am detail oriented and able to analyze , prioritize and resolve client requests or issues quickly and effectively . I possess excellent communication skills both oral and written . I have remarkable interpersonal , organizational and time management skills . I am well versed in all the Microsoft Office suite applications . Furthermore , I learn new applications quickly and efficiently . I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as yours . This summary , as well as my resume , cannot adequately communicate my qualifications in - depth ; I look forward to meeting with you to discuss why I would be an asset to your institution . I am available to schedule an interview at your earliest convenience by phone or email.