I have over 20 years of work experience in the customer service and hospitality field. I have developed excellent problem solving, decision making and critical thinking skills through these jobs.
My most recent position was a Facility Rental Coordinator/Public Programmer who is responsible for the entire rental bookings as well as arranging and coordinating various programs and special events at the non-profit organization in Burnaby, Canada for 12 years. My duties included recruiting, hiring, training and evaluating the part-time staffs, contracted program instructors and student interns. I also coordinated cross-culturally themed events and worked with many different community groups. My strengths included project management.
I also have a strong background in sales and have always been dedicated to achieving sales targets while providing excellent customer service. I am proficient in all office duties, including dealing with customers inquires, reception duties, collecting and handling money, filing, book keeping and translating.
I am currently working as a freelance and interested in the position of Japanese Virtual Assistants for a Customer Support. I am very flexible and able to work up to 35 hour per week.
With the skills and experience I have acquired, I am confident that I can perform this position effectively.
My resume and reference will be submitted directly upon your request.
Thank you for your consideration and I look forward to hearing from you.