Portuguese Live Chat Support Agent

Ukončen Zveřejněno před 4 lety K zaplacení v momentě doručení
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Job Description:

-Answering customers' inquiries via email and live chat in a timely and professional manner

-Providing customer support on financial, technical and any applicable issues related to the customer support department

-Working together with the Payments/Fraud department to solve problems regarding customers questions

-Working together with the Payments/Fraud department to manage customers payments

-Working together with CRM and Tech department to solve problems and improve the system and give the customers a better service

-Assist Marketing department/Country Manager with local promotions and be updated on activities in the local market

-Understand and follow procedures for the Customer Support department and report any aberration to the closest manager.

Job Requirements:

-Native Portuguese speaker and near fluent English

-Work well under pressure and stress

-Proven track record providing excellent customer experience

Please include your CV in your application.

Služby zákazníkům Zákaznická podpora English (US) Translator Portuguese (Brazil) Translator

Identifikační číslo projektu: #19229999

O projektu

2 nabídek Projekt na dálku Aktivní před 4 lety