Hi,
Good day!
As a motivated individual I am extremely interested in submitting an application for the advertised position with your company.
In 2007, I completed my studies in the Associate in Computer Science course and obtained my diploma. Not only that, I have also completed a TESDA Accredited Training for Finishing Call Center Course NC II in 2008 and obtained a certificate for that.
With regard to my ability to meet the specific requirements of this job, I have attach my work experiences below:
Wells Fargo -
Collector 3
Works as a Collector for the back end team, which collects payments from customers
whose accounts are delinquent for 60-180 days.
District Lead
This is a team initiative position where in I handled a mini team of 5 members,
monitors individual standing of each team member and also monitors the standing of
the mini team. Most importantly, making sure that the team as well as the members
are at par with what the business demands.
Customer Service Representative 3
Works as customer service representative for Wells Fargo Retail Services.
Compliance POC
Sends SOP and Compliance Docks to Team Members in a day to day basis.
Collector 2
Works as a Collector for the front end Team, servicing accounts which are 0- 60 days
delinquent to help avoid accounts from going further delinquent.
Teleperformance –
Case Manager
Manages complaints that requires special handling. Provides thorough investigation and
reasonable resolution to the complaints, and makes