Hello,
Here is why you should hire me.
I am Customer Care Specialist with over a decade of experience working in the field of customer care, winback and retention both locally and for US based companies.
I worked as a Social Media Support and Marketing Agent for Tales Furnishing and I have also served as an inbound Customer Care and Technical Support for Digicel Jamaica Ltd
I also worked in call centers where I have served a few companies in the United States. I was Winback Agent for Cricket Communications, an inbound Customer Support for Amazon Kindle, an inbound and chat Customer Care Agent for Nordstrom Rack and HauteLook and as a Retention Specialist and Customer Care Support for At&t.
I have an excellent knowledge in Microsoft Words, Microsoft Office, Microsoft Excel and the internet an I am also an expert with CRM application. In addition to this, I have 2 year experience at the supervisory level. I am an active listener, I have excellent written and oral communication skills and I am a native English speaker. I am open minded, flexible, trainable and is capable of work in a fast paced environment. I am team player, I work well with others and I can also carry out tasks independently.
If given the opportunity I will endeavour to serve to the best of my ability. I am looking forward to hear from you.
Regards,
Christine Powell