Hello, I've gone over the details of the work carefully. I am very interested in your offer, I can assure you that I will be able to meet your requirements. My name is Robert, I'm a native French speaker with a BAC+3 in Philosophy.
Specialized in customer management of online shops.
I offer my services in French and English. As experience, I have already managed customers for the following shops (emails and Facebook): Rose de Paris, Taille Slim, Derma passion, Cécile esthétiques, Nova prestige and Puppy Love.
I have a very good mastery of drop shipping, I master perfectly the tracking on Shopify, the refund, the change of address on shopify without forgeting call center. I also master Google Suite, Google sheet, Facebook.
I always answer emails in a very short time and I can also manage angry customers to reduce the number of refunds.
Dynamic and friendly, I am very active, polite and enthusiastic, I am online almost all the time, I will be able to answer instantly to your messages as well as your questions and requests. I am in GMT+1 but I can easily adapt to the time difference. I am available more than 40 hours/week.
I would be very happy if you would give me the opportunity to manage your customers because I love this job.
Visit my profile and hire me.
Sincerely
Robert