after recent Migration to latest magento 2.4.2-p1
Current main Issue / bug:
(note this only happens with items with added options) When an item with “options” is added to cart at check out after placing the order using credit cards, (only when using any API like moneris, Braintree credit card or paypal) instead of successful massage and recording an order confirmation number customer only get an error saying : “the item does not exist please verify and try again”
Below is the system log massage
2021-06-14 13:49:02] [login to view URL]: Saving order 1000006558 failed: The product that was requested doesn't exist. Verify the product and try again. [] []
[2021-06-14 13:49:03] [login to view URL]: Placing an order with quote_id ZJTyT3CDrgdJNFLF3TbdY6Zb3vZtsuhE is failed: The product that was requested doesn't exist. Verify the product and try again. []
While the customer is charged by the credit card company, no order is recorded by magento and no confirmation is sent.
We have tested this issue with new items with new sku new options, also with turning off many modules and also tested in luma theme as well , we have also implemented all optional quality patches from magneto site.
this issue happen with paypal but the error is diffrent massage error is containing invalid shipping method
after paypal return to site with shipping selection dropdown and a place order botton , however does nothing
Hi,
## Magento 2 and Linux expertise.
I can start right now.
I understood the error which you are facing after Magento upgrade to Magento 2.4.4-p1, I will fix it as per your guidance.
Please share the below Credentials to start:
-- Root SSH or CPanel
-- Magento 2 Backend (Admin Panel)
I have +8 years of experience in Magento and also have +5 years of experience as a Linux Administrator.
Please feel free to ask me if you have any doubt.
Regards
Karuna S.
$150 USD v 2 dnech
5,0 (203 recenze)
7,4
7,4
6 freelanceři nabízejí v průměru $171 USD za tuto práci
Dear Client,
I can help with resolving the issues being faced post you have upgraded to latest Magento version.
I have more than 10 years of experience in Magento 1 and 2. I am ready to work on both long-term and short-term projects. I work solely on projects and in case of bigger tasks I also have resources to support and ensure that the delivery is not compromised.
I am okay with the timings and it is not a constraint for me. Updates will be provided on a timely basis and also on adhoc basis whenever required/requested.
Kindly ping me in the chatbox so that we can discuss more on this project and get started.
Looking forward to hearing from you.
Regards,
Sid