• Account setup - Brand registration –
• Manual and bulk inventory upload –
• Customer Service in native language –
• Developing policies and processes –
• Product listing creation from scratch in English, German, French, Spanish, Italian –
• Product listing translations from/into German, French, Spanish, Italian –
• Product promotions and pricing strategies –
• Reputation management –
• Ethical verified and unverified purchase product reviews –
• Account health monitoring –
• Wholesale business development –
• Return Management –
• Provide information about products and services
• Take orders, calculate charges, and process billing or payments
• Review or make changes to customer accounts
• Handle returns or complaints
• Record details of customer contacts and actions taken.
• Fulfillment
• Review and select standard responses for answers or solutions
• Accountable for sales/customer service in Amazon Germany
• Monitor inventory, after sales invoice colmex, cloud base system for invoicing.
• German and English speaking is a must
Hello. We were glad to have come across your job today. We have been specializing in various aspects of digital marketing for several years now. We focus primarily on social media marketing and online reputation management.
A brief introduction: we are a young and passionate team who have recently (the last several years) joined the online community such as Elance and Upwork to broaden our customer/client base. We devote ourselves wholly to customer satisfaction and are eager to develop and cultivate new relationship with new clientele. Both of us have studied business formally as well as have valuable real-world business experience which aid nicely in our online marketing work.
We are new to freelancer and are not clear exactly on what you are indeed of. We read your project description but would like dos peak with you to find out exactly what you need and discuss how we can help.
Thanks, and we hope we can connect with you soon on this.
Heath & Sabrina
POM/SHH Marketing
Soy especialista en Marketing publicitario, estoy a la orden para laborar bajo su plataforma. Amplia experiencia en atención al cliente con cuentas internacionales.