We Provide consulting services for configuration of Call Center Voice Processing System for Inbound/Outbound Calls using Asterisk PBX and Vicidial Predictive Dialer System
We have set up multiple VICIDIAL call centers all around the Globe with a huge number of seats. We have in-depth core knowledge of VICIDIAL code and we do modification as per requirements.
We, TechVialinux, have come up with some advanced VICIDial modules which can be integrated with your current VICIDial solution. These modules will help you to add additional functionality which can help in improving agent productivity and revenues. You may integrate one or more modules in your VICIDial, Call Center Solution.
We design Vicidial software that is designed to work with an Asterisk system that has Zap(T1/E1/PSTN),IAX or SIP trunks and SIP/IAX/Zap phones. VICIDIAL can dial predictively, at a ratio or one-call-at-a-time. VICIDIAL also can function as an ACD for inbound calls, as well as blending inbound and outbound calling, or for Closer calls coming from VICIDIAL fronters and even allows for remote agents that may only have a phone.
We Provide:
ACD management for custom applications
T1/E1 card installation and configuration
VICIDIAL installation and configuration
Support and maintenance.
please let me know your view to proceed and discuss this project in detailed.
Anticipating your prompt response
looking forward to hearing back from you
Best Regards,
Saurabh T
Operation Head.