Takes incoming customer calls
Makes outgoing customer calls/Sales leads
Answers questions about product specifications and pricing
Upsells customers to larger products, promotions, or higher priced services
Explains product pricing
Accurately and efficiently enters customer information into company databases for mailing purposes
Maintains a list of potential leads and follows up with those customers by making subsequent sales pitches
Assists sales colleagues with arranging meetings and sales calls with customers
Contacts customers in response to correspondence or feedback
Monitors order status to ensure that clients receive orders in a timely manner
Investigates unfilled, misplaced, or misdirected advice and resolves customer issues as necessary
Maintains working knowledge of products and services sold and keeps current on industry developments by reading current news or attending workshops
May specialise in inbound or outbound telemarketing or in sales for a particular industry
HI hope you're doing well, I have an experience of 3 years for the requirements you mentioned up sales Inbound, Outbound, used to do the same work for British Sky Broadcasting & Virgin Media
I'm very flexible an hardworking
would love to work with you, Hope to talk to you soon
Hi I will be happy to help you with your project with experience in inbound and Outbound customer service and chat operations
Kindly send me a manual message as we are not able to speak to a client