We are a cool team of international people with headquarters in Romania that work in e-commerce and with operations in Hungary, Czech Republic, Slovakia, Slovenia, and Croatia, so we're looking for a native Slovak to work at Stifler HU.
Main tasks will consist of discussing with the customers and solving their problems (over the phone and e-mail, and Facebook chat) + posting on social media and sometimes translating stuff.
We want to have super happy customers, so we are looking for someone that is very positive and can transmit that positivity over to our customers.
Working hours - 4-7 per day - from 8:00/9:00 to 15-16:00 (could be flexible in some circumstances). Less at first and once the volume increases the workload will increase.
We will use a time to track app.
Requirements: You must be a dynamic and independent person, VERY ORGANIZED, hard working, having no problem working from home, capable of properly managing your own time.
Past experience in e-commerce (Shopify/ customer support) is an advantage but not a requirement.
You will get a test (for which you'll get paid) for the beginning then we will decide on the best candidate.
You will get a 1 week paid trial period.
To qualify for the job (and to be sure you read the full description) please answer the following questions:
1. What is 5+4?
2. What is your native language?
3. Why would you be fit for the job?
4. Are you comfortable talking on the phone with customers?
1. What is 5+4? - mathematical formula - addition
2. What is your native language? - Slovak
3. Why would you be fit for the job? - Hi. I am living in Romania, native Slovakian. Long term experiences in customer services within different level of interactions (service engineer, back-office business support, service desk specialist)
4. Are you comfortable talking on the phone with customers? - yes
Hi ! I am very interested in your job offer, so if it is still available I would like to take it. I am Czech and Slovak native speaker and i have been studying English for 8 years .
Dear Client,
I'm a native Slovak speaker. I live in Slovakia and I'm looking for a job I can do from home.
I would be interested to work for you.
Please, note the requested answers:
1. What is 5+4? 9
2. What is your native language? Slovak
3. Why would you be fit for the job? I have previous experience of working with customers over phone and e-mail.
4. Are you comfortable talking on the phone with customers? Yes
Should you have any further questions, please let me know.
Thank you
Best
Peter