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Superstar Telemarketer required

TELECALLER /ADMIN ASSISTANT

Who are we?

Launched in 2016, We are a fitness club that specialize in Weight loss transformations.

We help people transform their body with exercise, nutrition advise and making them accountable for achieving their goal. We’re passionate about health and fitness that have real impact and improve quality of lives of people. We believe fitness change lives and that’s why we exist. Our vision is to make this world a healthier place with body transformation programs and impact people’s lives positively.

It's our mission to enable the best possible client experience - an aspiration we don't take lightly. Our core values are:

• Excellence in Client Experience: We believe in providing best customer experience in our gym.

• Leadership & Support: We believe in empowering our staff, members and others and provide them tools to succeed.

• Integrity and Respect: We are committed to value & respect our members, non-members, staff and all other stakeholders.

PLEASE READ THE REQUIREMENTS CAREFULLY BEFORE APPLYING FOR THIS ROLE. If you are NOT comfortable with requirements, Please don’t apply. LONG TERM opportunity for right candidate

Eligibility:

MUST have access to uninterrupted Internet and phone

Able to work Australian Working Hours (09:00 AM -06:00 PM) (one-hour lunch break is allowed)

Proficient in ENGLISH

MUST be RELIABLE & PUNCTUAL

Passion for INTERACTING with people & help them make a healthier people

POSITIVE & CAN-DO Attitude

MUST have PERSUASIVE Sales & marketing Skills

Excellent communication skills

Must be great at presenting

Open to learning new processes in sales

Take personal health very seriously

Are routine driven

Open to growing rapidly

Self-sufficient and able to properly manage one’s own time

MUST have at least 1-year experience in a Multi-national call centre preferably (Australian Client)

As a Telecaller/ Administrative Assistant , your primary role will be to reach out to leads promptly (within 10 minutes during Business Hours & First thing in the morning for After working hours leads/prospects).Confirm Lead appointments if they self-schedule their appointments and book an appointment for unscheduled appointments).Must have confidence on phone and have persuasive abilities to book an appointment for leads who didn’t self-schedule their appointments.

Responsibilities:

Take 100% ownership of your role and responsibilities and their EXECUTION. Don’t wait for management for everything. Be proactive

Call Management

Call schedule leads and confirm their appointments (within 10 minutes when a lead drops in into Google Spreadsheet)

Call un-scheduled leads and book their appointment with your persuasive abilities

Answer any questions lead may have

Call Hot, Warm & Cold Leads daily based on daily priorities

Be courteous on the phone all the time

Meet and exceed daily call KPIs

Lead Management

Reminder SMS has been Sent or Automated for all existing leads (Follow SMS Script for details of SMS has to be sent)

Maintain Daily Lead Spreadsheet with Number of Leads booked in/Show up/No Show/Rescheduled/Unscheduled

Unscheduled Leads has been contacted and asked to book (Follow Phone Script)

Facebook Page Management

Take complete OWNERSHIP of business Facebook pages

Post/Schedule Daily Motivational Post/Engaging Question/Share Daily WINs

Checking Diet Plan Posts and commented and liked.

Any questions by member has been answered

Wish Member/Challenger Birthday on Facebook page

Daily Meeting & Reporting

Daily EOD of the day report to Management

Weekly Meeting with Management

Retention

Calling existing clients weekly if they don’t come for exercise last week

SMS fortnightly to check in if they have any questions or feedback.

Calling them on their birthdays or anniversaries

Dovednosti: Telemarketing, Prodej, Potenciální kontakty, Virtuální asistent, Zpracování dat

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O zaměstnavateli:
( 7 recenzí ) Melbourne, Australia

Identifikační číslo projektu: #20348196

17 freelanceů na tento projekt zveřejnilo nabídku v průměrné hodnotě $38/hod.

rosellebugarin

Hi, I am well-experienced in Telemarketing and performing Admin Tasks. I have over a year of calling Australians before when I sold Telecom products. I have a gentle and informative approach to clients, making the ph Další

$8 AUD / hodina
(8 Recenzí)
6.1
exelentshakil

Hi, I'm really excited to start working with you. I am running my own business([login to view URL])a web design and marketing agency. I think I have enough experience to help you. Awaiting an affirmative response f Další

$8 AUD / hodina
(58 Recenzí)
6.3
outsource2ph

Dear Hiring Manager, In response to your job posting, I would like to send a proposal for your job requirements. I believe that I am capable of providing you the service that you need. Let me introduce to myself brie Další

$8 AUD / hodina
(3 Recenzí)
3.8
Aishoo15

Dear hiring Manager, Good day! Your job post caught my attention, and I feel that I am the perfect match for the job. I am 5 years experienced Virtual Administrative Assistant and Customer Support agent I have been Další

$8 AUD / hodina
(9 Recenzí)
3.0
tabreznarmawala

CHECK MY REVIEWS Well I do have my own call center with experienced calling agents those who have already worked on VA , DEMAND GENERATION , APPOINTMENT SETTING , LIVE TRANSFER , TELESALES , REAL ESTATES , CUSTOMER SUP Další

$8 AUD / hodina
(8 Recenzí)
2.8
vw8308680vw

I am able to work Australian Working Hours (09:00 AM -06:00 PM) (one-hour lunch break is allowed) Dear Hiring Manager, Good day! Your job post caught my attention, and I feel that I am the perfect match for the job Další

$7 AUD / hodina
(7 Recenzí)
2.5
stelelover

My company is based in India having agents well experienced in US,UK and Aus campaigns. We have target oriented agents having ample experience in telemarketing and lead generation for B2B and B2C. Ready to work on comm Další

$4 AUD / hodina
(0 Recenzí)
0.0
yerraanitha23

5 years industry experience in telemarketing insurance and automobile industries

$444 AUD / hodina
(0 Recenzí)
0.0
gloriain

have over 9 years experience in Customer Service and Support, I am capable of adapting under any circumstances, dedicated to providing a reliable and friendly service without compromise. I am highly proficient in Micro Další

$6 AUD / hodina
(0 Recenzí)
0.0
mariadumas0789

Hi, Good day! I've been a Virtual Assistant for more than 2 years and handled multiple projects and done various administrative tasks. Throughout years of working and gaining experience, I can say that I have the skil Další

$8 AUD / hodina
(0 Recenzí)
0.0
$111 AUD / hodina
(0 Recenzí)
0.0
Prospectgurus

Hi Mate, I read your job post and I would like to express my interest to work with you if possible. I had over 8 years of experience in Lead Generation, Appointment Setting and other Sales and Marketing initiative. Další

$6 AUD / hodina
(0 Recenzí)
0.0
Ahmedtaha111

Hello, What makes me qualified for your project is: • Excellent Command of English language (written & Spoken fluently) • More than 6 years experience working as a sales representative • Competent at managing responsi Další

$6 AUD / hodina
(0 Recenzí)
0.0
chrisowens848

I'm Chris the Business Development Associate from CAA Outsourcing Desk , Located at Canterbury Road, Surrey Hills at Victoria If you are interested in outsourcing it with us, we can help you save up to 70% of your over Další

$5 AUD / hodina
(0 Recenzí)
0.0
powerfulbd678

Hello Manager , Hope things are going well in your life!! We are a team of 50+ individuals highly experienced in creating wonderful Web applications and apps for our clients to increase their business and to help t Další

$5 AUD / hodina
(0 Recenzí)
0.0
sagarkumarpatia9

Sir i am a very good worker. i will give my best in my work and i will give you full satisfaction in my work. i hope you will feel happy with my work.

$5 AUD / hodina
(0 Recenzí)
0.0
Raymund160

Good Day, My name is Raymund Hernandez, And I would like to bid on your project. I am an experienced freelancer for over 3 years now. As a matter of fact, I graduated from a prestigious online Virtual assistant school Další

$5 AUD / hodina
(0 Recenzí)
0.0