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Chat and Email Support Agent & Virtual Assistant.

$8-15 USD / hour

Zavřený
Zveřejněno přibližně před 5 roky

$8-15 USD / hour

We are a US based online retailer for men's accessories (bags, shoes, belts, watchbands, wallets etc.). We dropship most of our products from China (& other counties) and are building inventory in the US to ship more quickly. Our main market is the US, but we do pick up Customers from the UK, Australia and some parts of Western Europe. We're looking for an experienced customer support agent to provide professional and friendly service through our email and live-chat channels. This person should have a passion for helping others and be able to stay calm under pressure.
IČ projektu: 18585455

O projektu

72 nabídky
Vzdálený projekt
Aktivní před 5 roky

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72 freelanceři nabízejí v průměru $11 USD/hodinu za tuto práci
Avatar uživatele
Hi there! I am an experienced virtual assistant and a Customer Support Executive with nearly 2 years of experience. I have been working with well established US and Europian companies and I'd LOVE to provide you with references and recommendations!. I excel in the fields of Virtual Assistance and Customer Service due to my professional yet friendly manner, multi tasking ability, honesty and dedication towards my job.I can adjust to match any work requirement and I'm an extremly fast learner. I have experience in a variety of softwares including, Asana, Canva, MS Office, Zendesk,SME Software, Cpanel, Nimble CRM, Insightly,Evernote, Apptivo,Skype, Google Voice and many more! I hope, I would be the right candidate for this post. Awaiting an affirmative response from you. Kinds Regards, Mugunthan
$10 USD v 40 dnech
5,0 (50 recenze)
6,9
6,9
Avatar uživatele
I have 7 years of experience in customer support. I have handled almost all of the situations faced by an ecommerce business. I have worked for email and chat support using zendesk, livechatinc, happyfox and more customer support tools. Do you have canned responses? Please share more details about your business and FAQs. Looking forward to your response.
$8 USD v 40 dnech
5,0 (49 recenze)
7,0
7,0
Avatar uživatele
My 10 years of experience as Virtual Assistant will surely give you confidence that I can handle this project easily and accurately with zero error. As my successful track-record proves, I have both the resources and the ability to consistently deliver the highest level of services that clients like you demand. Please check my reviews... http://www.freelancer.ph/u/ernestinejasmine.html
$10 USD v 40 dnech
5,0 (32 recenze)
6,9
6,9
Avatar uživatele
Hello, I am interested in working with this project. Do you have time to discuss about this? Hoping for your reply. Thank you.
$8 USD v 40 dnech
5,0 (54 recenze)
6,7
6,7
Avatar uživatele
Hi I have been working in customer service for eCommerce and drop-shipping businesses and have helped them with phone support, live chat, email support, order processing, complaints handling and accounting. I always do my best to exceed the expectations of my clients and strive to deliver excellent service quality. Please get back to me so we should discuss details. Best
$12 USD v 40 dnech
5,0 (1 recenze)
6,6
6,6
Avatar uživatele
I just came across this job post and saw that I'd fit perfectly for this role. I have excellent communication skills and I speak English fluently. I've had loads of experience as a VA (chat/email support) and client management is a skill I've acquired over the years. I'm very enthusiastic about this sort of jobs and I thrive at it. I'll be available for interview whenever you contact me. Please keep in touch. Thanks
$8 USD v 40 dnech
5,0 (4 recenze)
5,3
5,3
Avatar uživatele
Hi, I am interested in your project and I believe I have the right skills that make me a god fit for this position. Looking forward to your reply :)
$12 USD v 40 dnech
5,0 (18 recenze)
4,9
4,9
Avatar uživatele
Hi there ready to be your virtual assistant and I have done this type of projects before and most importantly client satisfaction is my first priority. Looking forward to work with you. Best regards
$8 USD v 40 dnech
5,0 (19 recenze)
5,1
5,1
Avatar uživatele
Dear potential client I understand that you are looking for a superb virtual assistant that can fulfill the requirements below. I am the most suitable person for the job because I am very computer and internet savvy and excellent at data entry and can find anything online. I speak fluent English and I am excellent on the phone and love to help people. I have over 7 years’ experience in the field of customer service and I am very passionate about interacting with people and making their day. I am also excellent in data entry and I did 3 consecutive years of doing only data entry with outstanding result and you can have a look at my reviews to confirm this. I am very computer savvy and trained in Micro Soft Suite and have a Bachelor Degree in Business. I am hardworking, dedicated and committed to any task given me and will be an asset to you if chosen. I have excellent reviews on here and many satisfied clients and would love to make you one of them. I look forward to your speedy reply. Best Regards Heba Thomas PS: If you need references, I can request them from recent companies in the USA that I currently finished my contracts with.
$15 USD v 40 dnech
5,0 (3 recenze)
4,5
4,5
Avatar uživatele
Hello, I am applying for the position of virtual assistant in your company Why should I be considered for job? - Fluent in English Language (US and Uk) - Experienced in customer support services - Experienced virtual assistant - Good communicator and Friendly personality - Willingness to learn new skills and follow instructions - Great team player - Reliability - 24/7 Availability I am looking forward to hearing from you to discuss further. Thanks.
$8 USD v 40 dnech
5,0 (7 recenze)
4,1
4,1
Avatar uživatele
Hi, I am very much interested to be your chat and email support agent and Virtual Assistant as well. My name is Rodrigo from the Philippines. I am ready for training if needed without payment. Thank you. Regards
$8 USD v 40 dnech
4,9 (5 recenze)
3,5
3,5
Avatar uživatele
Hi there, good morning! I have read your brief carefully and fully understand your requirements. I am an experienced email and chat support specialist who has worked with a number of international companies, including America Online, for the past 13 years. My years of training and experience have taught me the following: - How to empathize with customers by putting myself in their position to fully understand how they feel - How to properly and professionally represent the company I work for to build trust and repeat business - How to provide exceptional customer experience to build loyalty - How to stay calm and work well under extreme pressure - How to provide friendly but professional responses Aside from having exceptional communication skills (English is my first language), my other skills that will be valuable to this project are: - Keyboarding skills (my typing speed is 75wpm) - Shopify experience - Knowledge in Google Suite I am a very reliable and responsible freelancer. I take every step to make sure that the job is done properly. I have two computers, a reliable internet connection, and back up internet connection. I see to it that I am online on or before the scheduled time and I am very responsive. I am sure you see how much interested I am in this project. :) I am definitely looking forward to discussing the details with you. Sincerely, Beverly Maniago
$8 USD v 40 dnech
5,0 (3 recenze)
2,9
2,9
Avatar uživatele
I have 2+ years experience in Costumer Service And Support in Multinational Company (HYPERSTAR) and have 3 years experience in Call Centre Customers Support Executive in Telenor Company
$8 USD v 18 dnech
0,0 (0 recenze)
0,0
0,0
Avatar uživatele
Hello there, I offer a 6-year track record in various well-established companies where I have proven professional work ethics and quality work. I also have experience as a Virtual Assistant for a year now. Here are some of the responsibilities/tasks I have handled: End to end recruitment, timekeeping, and benefits; Attend to clients inquiries regarding insurance coverage and policies; and Followed up and provided on-call support for critical issues to ensure optimal customer satisfaction. Back office job like internet research and data entry, which I think is suitable for you. Let me know when is the best time to talk. I am excited to hear from you soon and indulge you more on how I can contribute to the success of your business!
$12 USD v 40 dnech
0,0 (0 recenze)
0,0
0,0
Avatar uživatele
Hi, I am an long time and experienced VA, I understand the requirements of your work. I will follow the instructions, do the best, crosscheck for perfection and send early for your review. This is purely professional service that gives value for your money.
$10 USD v 40 dnech
0,0 (0 recenze)
0,0
0,0
Avatar uživatele
We offer the cheapest rate for Email/Chat Handling professionals. Appointment Settings B2C/B2B/Telemarketeting, Lead Generation, verification Specialist, Phone Surveys, Outbound Collection Specialist, Cold calling, Customer Service Support, Email handling, Data Entry, Web Research and Order Process are our main expertise. We are a group of result oriented professionals with expert lead generation Skills, We have a team of goal driven individuals with Automated Dialer and a dedicated QA Team. Our Members are well equipped with experiences in BPO industry specializing in both customer service and sales. We are new on freelancer and we are hungry, RESPONSIBILITY IS OURS, You RELAX....
$8 USD v 40 dnech
0,0 (0 recenze)
0,0
0,0
Avatar uživatele
We provide a wow experience to customers. you can outsource this to us and get great customer experience. whatsapp +91-9664359429
$11 USD v 48 dnech
0,0 (0 recenze)
0,0
0,0
Avatar uživatele
Greetings. If you are on a budget constraint & still don't want to compromise with quality then you are at the right place. 4+ Experience of call, email and customer support for Amazon, Google, Amgen. I have been outsourcing customer support via email chat and call from last 4+ yrs. You can rest assured that your job is in the perfect hands & I will be the best Virtual Assistant to meet your needs. I just completed a project for my us client last week. And working on a different platform as a freelancer. I will be the desired individual you are looking for at a minimum cost per hour.
$8 USD v 40 dnech
0,0 (0 recenze)
0,0
0,0
Avatar uživatele
We assist our clients to reinvent and grow their businesses. Our team has a vast experience and they offer breakthrough solutions in almost every segment. We have established our presence in the healthcare industry with our data entry services and medical invoice billings of the hospital. Our Lead Generation solutions for marketing firms and for real estate brokers have made us the talk of the town. With a dedicated team available 24/7, we strive to make running a business easier. From offering personal assistant to data mining, we manage all the aspects necessary for a successful business.
$11 USD v 40 dnech
0,0 (0 recenze)
0,0
0,0
Avatar uživatele
I have 5+ years experience in customer support. After reviewing the job description it is evident that you are looking for a freelancer that can deliver excellent services. I am certain that I have the necessary skills to perform above expectations. I am a very good listener,fluent in English (read,write and speak),proficient in using Microsoft office tools, fast learner and easily adapt to changes. My main focus is to build a relationship with your customers to ensure their loyalty as well as expand the customer base. I assure you, whatever job I take on,outstanding service delivery is guaranteed. I look forward to answering any additional questions you may have and I am excited to learn more.
$8 USD v 40 dnech
0,0 (0 recenze)
0,0
0,0

O klientovi

Pochází z UNITED STATES
Mesa, United States
0,0
0
Členem od led 24, 2019

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