Dear Sirs,
Wer are a company based in France. Our business is mainly about selling and renting equipment.
We are actively looking for a professional database developer preferrably on Filemaker pro 8 that could help us, using an existing database structure, develop a solid solution to integrate all our activites.
The following table describes the features activities that should be automated/integrated in the solution
Ecommerce
- Shopping basket
- Content management
- Order tracking
- Payment management
- Upsell
Collaborative communication
- Intranet
- Extranet with third party on project basis
- Knowledge base
Project management
- Collaborative project management with outside partners
- Project follow up
Sales/CRM
- Lead management
- Quotations
- Follow up
- Invoices
- Payments
- Phone integration (CTI)
- Sales reports
- Field sales
Marketing
- Emailing
- Surveying (phone or email)
Customer service/support
- Ticket management
- Field technical actions (repairs, setups, etc.)
- Escalation
Purchasing
- Request for quotations
- Quote management
- Supplier relationship management
- Project management
Operations
- Inventories
- Expenses
- Scheduled Maintenance
- Management of third party technicians
We need a basic system to be operational under 10 days and then about 30 days of finetuning. We are ready to accept an ASP solution such as quickbase.
We have 10 users for this system that are using macs and PCs.
We favor a hosted solution.
Best regards,
Jaf