Shihaam I.

VIP Hosting and Management: • Monitoring key accounts and ensuring superior player experiences by: • Ensuring effective relationship management • Monitoring VIP movement via lifecycles and lifetime values • Managing online and offline correspondence and gifting • Identifying potential key players and high rollers • Shaping player behaviour with customised VIP Promotions • Maximizing possible revenue from customers in the top value tier. • New VIP customer acquisition and development • Managing the VIP marketing decisions, analysis, and bonus payments • Working alongside Product Managers and CRM teams to achieve desired results • Measuring of VIP Customer performance • Managing Loyalty accounts of VIP’s and Potential VIP’s. Copywriting: • Games: Slots, Progressives, Fruit Machines, Parlour games, Scratch Cards, Blackjack, Roulette, Table Games and Video Poker. • Promotions Pages • Landing pages • News • Articles