Agnes O. Profile

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$4 USD / hodinu

tanjay city,

philippines

$4 USD / hodinu

Aktuálně je zde 7:06 dop.

Připojil se ledna 16, 2014

1 Doporučení

Agnes O.

@agnesoracion

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(0 recenze)

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100%

$4 USD / hodinu

tanjay city,

philippines

$4 USD / hodinu

Nedostupné

Úspěšně realizované projekty

Nedostupné

V rámci rozpočtu

Nedostupné

Včas

Nedostupné

Poměr opětovného zaměstnání

Data Entry Operator - Data Miner - Web Researcher

SUMMARY OF QUALIFICATION AND SKILLS: <> Data Entry <> Pdf conversion <> Web Research <> Data Scraping <> Web Scraping <> Document conversion <> Database building and administration <> Lead Generation <> Proficient in MS Office Application particularly Excel and Word <> Over 8 years in providing outstanding customer service (phone support & chat support) <> Outbound (cold calling) <> Telemarketing & Telesales <> Sales & Lead Generation <> Leading a Telemarketing team <> Up to speed with current internet marketing trends and methods <> Email Response Handling <> Appointment Setter <> Expert in using Google products <> Excellent telephone skills <> Ability and desire to learn new system and process quickly <> Able to make suggestions for improvement

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Portfolio

Items are sorted by date with the most recent item being first. Copy heading into the "Matter" section of the table. Extract the year from the heading and copy into the "Year" section of the table. Extract the VCAT number from the heading and copy into the "VCAT Number" section of the table. Copy the Applicant details and paste into the "Applicant" section of the table. Copy the Responsible Authority details and paste into the "Responsible Authority" section of the table. Copy the Date of Hearing and paste into the "Date of Hearing" section of the table. If more than one date, please use the last date only. It is very important that this is in the format should be kept within the table to ensure that the data can be sorted as DD/MM/YYYY. Copy the Date of Order details and paste into the "Date of Order" section of the table. Copy the Where Held details and paste into the "Where Held" section of the table. Co

Data Mining / Extracting Information From Online Database

Web Research
Duties includes searching for tradesmen companies in New Zealand and compile data in speadsheet (company name, address, telephone number, email, contact person and URL).

Building database

Data Mining / Extracting Information From Online Database

Building database

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Zkušenosti

ODesk

zář 2013 - dub 2016 (2 roky, 7 měsíců)

I have done several projects while working at home. Most of my completed task were data entry related, database building, web research, lead generation, pdf conversion, using MS office particularly excel.

Qualfon Inc.

zář 2011 - srp 2013 (1 , 11 měsíců)

Resolve complicated issues, duties involve coordinating with different phone carriers in the U.S. like T-Mobile, Verizon, Sprint and AT&T. Billing inquiries and account enrollment and de-enrollment (auto pay program), troubleshooting different kind of phones. Accept supervisory calls and escalated issues that 1st level representatives are not able to handle. Provides best solution in any sort of issues the customer is calling about.

Teletech Inc.

srp 2007 - kvě 2011 (3 roky, 9 měsíců)

Handle customer (doctors, patients and hospital staffs) inquiries regarding health care insurance (coverage, pre-existing etc.), complaints and claims questions. Cater and resolve escalated issues and transferred calls. Calm angry callers, repairs trust, locate resources for problem resolution, call back customers regarding the progress of their pending issues, and design best-option solutions.