• ServiceNow developer with experience in implementing end-to-end Service Catalog, Incident Management, Knowledge Management, Change Management and Release Management with extensive knowledge of Content Management System
• ServiceNow Orchestration with AD and Azure.
• Integration with Amazon Web Services for the creation of events & alerts in Event Management.
• Implementation of Field Service Management and Project Portfolio Management.
• Design and implement new functionality using Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, and Access Control Lists.
• Service Catalog and Request Workflow Design and Configuration.
• Created various workflows for Incident Management, Change Management, Service Requests and SLA's.
• Working on Report, dashboard designing and Change Notifications.
• Production release support.
• Working with dynamic HTML components: AJAX, JavaScript, CSS, HTML.
• LDAP & Email integration.