Personal Skills:
. Responsible for all office administrator related tasks.
. Able to do work as group member.
. Excellent in computer knowledge.
. Capable to maintain all important information in suitable formats.
. Good in English communication.
. Installation of the software and hardware.
. LAN and WAN connections.
. Installation of Windows System.
. Resolving the problems.
. Maintain and repair the Networks.
. Network Troubleshooting.
. Networking
.
Professional Experience: Administration Executive:
. Performed administrative and secretarial functions for the Managing Director.
. Possess excellent organization and management skills.
. Goal oriented and ability to handle multiple tasks
. Proven track record in customer service like managing front desk operations and communicating reliable information to customers.
. Ability to resolve complex departmental problems
. Scheduled appointments and maintained accurate confidential client files.
. Provided exemplary customer service to all clients. Performed financial functions including accounts payable and receivable.
. Prepare confidential costing reports on a weekly basis.
. Provided telephone support at the reception area. Managed internal and external mail. Performed customer service role, effectively dealing with client problems.
. Coordinate and maintain weekly attendance records on all employees.
. Collaborate with departmental managers on weekly postings for master reports to facilitate the accurate and timely writing, editing and preparation of final copy from draft to distribution.
. Managed stationery supplies and office equipment. Assisted in the training of front desk staff.
. Responsible for arranging and attending meetings with executive officers
. Liaison between all impacted departments to ensure proper communications and reporting practices.
. Handled the tasks of providing executive -level administrative support to the concerned executive managers.
. Prepared daily reports and updated the same to the manager .
System Administration:
. Installed software, patching, upgrading and maintenance of operating system. Installed, upgraded and maintenance of server hardware components as per requirement.
. Coordinate hardware and software installations and upgrades to ensure work is performed in accordance with company policy. Recommends resolutions to complex matters of significance and coordinate the implementation of the approved course of action.
. Coordinate and monitor troubleshooting to isolate and diagnose common system problems, document system events to ensure continuous functioning. Recommend course of action and implement as approved.
. Analyze, log, track and complex software and hardware matters of significance pertaining to networking connectivity issues, printer, server, and application to meet business needs.
. Coordinate testing, upgrade and configuration of system files and services.
. Ensure changes are in accordance with appropriate operating procedures. Also responsible for supervision of backup and disaster recovery operations.
. Created and implemented recommendations to improve scalability and performance. Performed user account creation, deletion, and configuration, system startups and shutdowns.
. Doing internal networking for both voice and Internet.
.
Software Testing:
Also did software testing for the products like Momentum, Mobigreetz, Paperless printer, iTranspod, Hexcel etc.
o Momentum: This application is used to send Bulk SMS to the customers like promoting their ads.
o Mobigreetz: Sending messages like birthday greetings, video greeting, wallpapers ring tones etc.
o Paperless Printer: Printing any document to RTF, PDF, EXCEL, DOC, GIF, EMF, WMF, and BMP.
o iTranspod: This application is used for iTunes in iPhone mobiles which converts any video like AVI, MP3, 3GP, VOB, etc files to MP4.
o Hexcel: This application is to convert any HTML document into Microsoft Excel.
Also have some basic knowledge in Adobe Photoshop for editing or creating images.
