Jesus A.

? **Need an Experienced Customer Service? ?** ? **Problem Solving & Tech-Savvy ?** ? High-Speed Internet and Equipment ? ? Time-Zone & Data Security ? **Here's What I can offer ???** ? E-Commerce Sales ? ? Customer Engagement ? ? Technical Troubleshooting ? ⌨️ Data Entry ? ? Digital Platform Optimization ? ? Data Analysis ? ? Customer Satisfaction ? Greetings! ? I am a seasoned E-Commerce Sales Specialist and Telco Tech Expert with a demonstrated track record of success in driving digital sales and providing top-tier technical support. With expertise in customer engagement, digital platform management, and data analysis, I am committed to delivering excellence in two dynamic industries. **Experience:** ? **E-Commerce Sales Specialist:** - Engaged customers through live chat, addressing inquiries, and driving sales with enticing promotions. - Managed digital platforms such as Shopee, Lazada, and TikTok to optimize product visibility. - Ensured seamless order fulfillment, created sales invoices, and enhanced overall customer satisfaction. - Established organized tracking systems for chats, reviews, and FAQs, facilitating insightful analysis. ? **Telco Tech Expert:** - Provided inbound technical support, answered calls, and resolved network-related concerns. - Navigated backend systems proficiently for account modifications, ensuring accurate customer profiles. - Created detailed reports contributing to data-driven decision-making for enhanced service delivery. **Why Choose Me:** With a comprehensive skill set encompassing E-Commerce sales, customer engagement, technical troubleshooting, and data analysis, I bring a unique blend of experience to every project. My commitment to optimizing digital platforms and ensuring customer satisfaction sets me apart. Let's collaborate to elevate your business to new heights! ?