Leonardo B.

Salesforce and Zendesk Certified high skilled CRM and CX professional Specialist with a stronger knowledge in implementation projects. Expertise in Salesforce CRM responsible for Salesforce Education Practice. My competencies include: * Stronger expertise in designing and developing processes for information systems and corporate data. * Long experience in CRM projects for big companies. Stronger expertise in development and implementation projects for many user. * Good people skills, sharing and exchanging knowledge and skills with colleagues as a common practice. * Skills as technical lead team