Monique Ann O.

To handle responsibility and widen my involvement in a quality focused company that utilizes my knowledge and skills gained through previous work experiences by maximizing my contributions in various field of endeavors and further enhance these to its fullest. I am a detailed and thorough professional with over 2 years of administrative experience. I have worked in the BPO industry for 5 years and have experienced listening, evaluating and scoring agent's calls as a QA Specialist. I worked my way up and became a Team Leader wherein I run a team and handle my own campaign/account