Vanessa O.

I am well-rounded Customer Support Representative. A responsible and dependable Customer Service for 15 years, I had worked for customer service, sales, telecommunications, retail accounts, appointment setting, cold calling and obtained expertise in placing orders, service recovery for orders, billing, device troubleshooting. Obtaining details complaints and resolving issues. my experiences in a high-pressured environment have taught me attention to details, resilience, and flexibility in using different tools provided by the client. I am hard working, good listener, fast learner and adaptable to meet my employer’s timezone. I value my client’s trust and I commit myself to any job, taking full responsibility in completing projects on time. My skills include: - Call Handling - Email Management - Office Applications - Internet Research I am looking forward to helping you grow your business by sharing my experiences and expertise and learn more in the process.