Vikasm2015

I am customer care executive offering over 10 years of experience on CRM. I am a Science graduate from Delhi University. Please do not hesitate to contact me to discuss your project in detail and determine how my skills will positively contribute to your team. Work Experience : IBM, India (From August 2008 to July 2015) Vodafone, India (From February 2005 to July 2008) Job Responsibilities: - Have processed chats, email and called the customers as per requirement. - Conduct Research and Credit Analysis of international corporate in the assigned sector for investment selection and monitoring. - Preparing Credit Analysis Report of the different centers in the assigned sector and taking a fundamental call on a particular center and advising the client team accordingly. - Tracking any day to day developments, movements in Excel sheets and analyzing impact of the increasing/decreasing credits with decision made previously.