Morning:
Thank you for asking Freelancers, yes, and as an instructor for adults within my past work experiences; Listening, learning and 'cheer leading' is an art in itself. Having worked in the volunteer arena, complimented by 25+ years of management within the hospital food services functions, many on the job training skills are easily overlooked. Seeming small, yet simple steps, are the primary components to work and having the ability to identify and label appropriately can be priceless.
Thanks