Need Rockstar E-Commerce Customer Service Agent

**You are required to have Freshdesk, Shopify, Aliexpress and Google Sheets and Docs experience** You will need to be available for graveyard shift. (9am-5pm EST) As a Customer Service Agent, you will work under the Customer Service Coordinators guidance. The Customer Service Agent plays a vital role in all aspects of the business including helping customers with complaints and questions, giving customers information about products, and processing returns.  Essential Duties and Responsibilities: * Answer customer service emails * Locate and track packages * Make changes to orders - Per the customers request * Other assigned Customer Service duties Requirements: * Fluent or Native in the English Language * Proven working experience as a Customer Service Agent * Results driven, sense of urgency, and a high standard of professionalism * Excellent communication and interpersonal skills * Experience using: Google Sheets, Docs, Freshdesk, Shopify, and Aliexpress.