25418 Online Web Based Helpdesk

We are looking for a professional programmer(s) to develop an Online HelpDesk Support Software Solution (e.g ticket, request, problem, and call tracking etc..) The Online Helpdesk software should be 100% web-based customer service software engineered to provide a scalable, customizable, easy-to-use solution for any product or service support need. It should be installed on any standard web server, and it should be compatible with all ODBC compliant databases, and can be accessed by any internet or intranet enabled platform - regardless of OS - from anywhere in the world. Some of the required features. 100% Web Based Flexible Workflow Rule Based E-mail and Paging Notification Automated Email Reader Completely Customizable (Fields, GUI, Capabilities ...) Ticket Scheduling and To-Do Calendar File Attachments Built in Spell Checker Searchable Knowledge Database Extensive Charts and Reports Microsoft Excel Spread Sheet Integration Whiteboard Dynamic Frequently Asked Questions (FAQ) Download Center PDA/WAP Accessibility It should support MULTILANGUAGE including right to left languages. Please reply only if you are qualified for this. If you are interested we could send you a demo of another online helpdesk company to have a general idea of what we are looking for. Thanks and good luck.