Education
10/2016 - present University of Warsaw, Poland
Faculty of Applied Linguistics; MA in translation studies in English and Polish;
part-time studies
10/2004 - 07/2007 University of Wrocław, Poland
Faculty of English; Bachelor in English
09/2000 - 06/2004 7th Secondary School, Częstochowa, Poland
IT-oriented studies
Professional experience
09/2016 - present Adidas Representative with English Teleperformance Polska
Warsaw, Poland
handled inbound/call back customer contacts through
different channels for e.g. phone, email, chat
delivering our and our clients customer brand value
experience.
12/2011 - 08/2016 Cabin Crew Emirates Airline
Dubai, United Arab Emirates
preparation of the plane for the flight,
helped passengers familiarise themselves with
emergency and safety procedures,
delivery of excellent customer service in accordance with
company's policies,
sale of duty free items.
10/2007 - 12/2011 Cabin Crew Ryanair
Dublin, Ireland
preparation of the plane for the flight,
supervision of the work and crew onboard as Purser,
helped passengers familiarise themselves with
emergency and safety procedures,
delivery of excellent customer service in accordance with
company's policies and sale of duty free items.
Living abroad allowed me to be in touch with real English.
I am hard-working, passionate about translation, have a great knowledge about the cultural aspects of both languages that should aid translation. Thank you.