With my superior background in the BPO Industry, Digital Marketing, Social Media and Website Optimisation, my mission is to help start-up companies geared up for the real deal. Prior to falling in love with Digital Information and Technology, I have become the youngest Training and Development team member of an American outsourcing company based in the Philippines and lead it only a year after joining the team.
Backed with years of Technical and Customer Service experience, I easily understand how customers react or counteract to specific situations and turns it into an experience that help increase customer satisfaction and retention. My main focus is to set key strategies that would increase clients' campaign marketability and efficiency through best known methodologies and breakthrough techniques that today's technologies offer.
At the moment, he is one of the three co-founders of a small BPO centre in Dumaguete City, employing more than 20 people while making a huge impact in their lives and their families'. InteleCommerce Business Solutions is my brain-child and has immensely made an impact in the local BPO industry in the the above-mentioned city.