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Hotel Front desk support / Airbnb Customer Services Agent

€2-6 EUR / hour

Zavřený
Zveřejněno přibližně před 3 roky

€2-6 EUR / hour

We have a portoflio of hotel rooms, serviced accomadation and lodges across Ireland and the UK. As we rebuild the portoflio to larger levels with larger contracts coming on stream in 8 weeks we need to build out of hours customer support staff. The support staff will mainly deal with emails, follow up on guests checking in within the next 48 hours. Deal with customers over the phone where needed, manage inbound communications via [login to view URL] Must Have- -The ideal agent MUST have experience, motivated and 100% customer focused. -Fluent English -Good Trouble Shooter -Communicate well over the phone, email and messaging platforms -Experience using Airbnb, [login to view URL] , Expedia -Experiecne with Channel Manager and VRMS platforms Nice to Have- -Revenue management experience -Pricing experience -Have an eye for an opportunity. -Hotel Front Desk Experience
IČ projektu: 29707938

O projektu

32 nabídky
Vzdálený projekt
Aktivní před 3 roky

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32 freelanceři nabízejí v průměru €5 EUR/hodinu za tuto práci
Avatar uživatele
Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a good fit in this position. I am a full time freelancer and I can work as needed. In addition to my knowledge base, I actively seek out new technologies and stay up-to-date on industry trends and advancements.  I look forward to speaking with you about this opportunity. ​​​​​​​Thanks,  Malba 
€10 EUR v 40 dnech
5,0 (3 recenze)
3,8
3,8
Avatar uživatele
Hi I have a great experience of customer service and handling phone support, live chat and email support for eCommerce businesses and real estate companies. I can definitely provide exceptional customer service and will strive to exceed your expectations in terms of quality, sales and customer happiness. The most recent experience I had was working with an online flower shop where I was handling the responsibilities given below: answering phone, chat and email inquiries taking orders and processing payments order processing, orders fulfillment and logistics complaints handling accounting, payments, refunds, taxes, statements, receipts, Stripe, Paypal, Credit card Dispute management, Fruad protection Please get back to me so we should discuss details and see how should we proceed. Best Nasir
€5 EUR v 40 dnech
5,0 (1 recenze)
1,1
1,1
Avatar uživatele
Hello, I have read your posted Job and I am interested in working with you along with your team. I am an experienced Customer Service Representative for more than 4 years in this industry( Amazon US) resolving customer's concerns. I can both handled Phone, Chat, Email support even as a Content Moderator. In line with this, I have experience as a telemarketer for a year.
€4 EUR v 40 dnech
0,0 (0 recenze)
0,0
0,0
Avatar uživatele
Hello Good day, I am interested in the job. I Have work experience working as a technical support professional supporting Microsoft O365 customers/users as regards Microsoft exchange online and outlook issues for 1year and 3months via phone calls, emails or chat. I believe with my skills and knowledge gained within that time I can make an impact and perform well. Please contact me.
€4 EUR v 40 dnech
0,0 (0 recenze)
0,0
0,0
Avatar uživatele
Hello, I can do your jobs effectively and efficiently. I have experience working as customer services and front desk for hotels also I have time to work any time and be on line any where. Thanks ☺️
€4 EUR v 40 dnech
0,0 (0 recenze)
0,0
0,0
Avatar uživatele
I have just finished with a project, and do not have any more in the pipeline at the moment. If I am hired for this project, I will be able to give it my full attention and will deliver on time. Apart from this, I possess all the skills that you have outlined, and can effectively work towards tight deadlines.
€4 EUR v 40 dnech
0,0 (0 recenze)
0,0
0,0
Avatar uživatele
I have worked alot in helpdesk with hotels so I have experience of it. So I am better candidate for it.
€2 EUR v 40 dnech
0,0 (0 recenze)
0,0
0,0
Avatar uživatele
Hello, After reading all the descriptions, I am happy and super excited to bid this projects. I have expereicne of more than 2 years handling emails for different eCommerce store and It could be a great privilege working with you too. I am fluent in English and I have used expedia, airbnb, and booking for booking. Please inbox me for further discussion. Kind regards, Eugene
€3 EUR v 40 dnech
5,0 (1 recenze)
0,0
0,0
Avatar uživatele
I have 4 years experience in customer service and working from home or independent working ability including 3 years of hospitalityexperience. Working experience is also from a worldwide known companies. I have the ability to handle all my interactions regardless of the situation. I can emphasize with my customers very well in order to handle al my interactions with customers. I am always eager to learn new things and am also a fast learner. I also have experience working with channel managers like Clock PMS, SiteMinder,Cloudbeds,Ezee,Rate Tiger and Rezlynx.
€6 EUR v 40 dnech
0,0 (0 recenze)
0,0
0,0
Avatar uživatele
Hi, I have about 4.5 years of experience in customer service, providing assistance through email and chat and would like to wok on your projet and provide my best.
€4 EUR v 40 dnech
0,0 (0 recenze)
0,0
0,0
Avatar uživatele
Hello, I am Jignesh Kumar from Bangalore. I have ten plus years of work experience in corporate companies. I would like to pick up the project. I will complete the project within stipulated time frame and deliver with ? percent accuracy. I also have the right experience as I have worked for Accor group for 3 years. I can also do samples if needed. Looking forward to hear from you. Thank you. Regards, Jignesh Kumar
€2 EUR v 40 dnech
0,0 (0 recenze)
0,0
0,0
Avatar uživatele
Hi there! Good day Ma'am/Sir! I hope this message finds you well! I am very much interested in your job posting and I can see myself growing in your company for the coming years. I worked in the call center industry for 10 years now and due to PANDEMIC, I decided to look for a job here in Freelancer. This is my new endeavor in Freelancing and hopefully you will give me a chance to be part of your company. I will always do my best at all times to meet your expectations. I am an experienced Airbnb Support Ambassador for 1 year and 8 months. Hoping to hear back from you soon. Take care and wish a PROSPEROUS BUSINESS! Keep safe! Kind regards, Robin P.
€4 EUR v 40 dnech
0,0 (0 recenze)
0,0
0,0
Avatar uživatele
Hello, I am a polished, professional customer service rep offering: • An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. • Strategic-relationship and partnership-building skills—listen attentively, solve problems creatively and use tact and diplomacy to achieve win-win outcomes. Looking forward to your response.
€6 EUR v 40 dnech
0,0 (0 recenze)
0,0
0,0
Avatar uživatele
I have the perfect agent in my Call Center that have years of experience,she is ready to work on this Campaign for you. She speak fluent English and we can start immediately. We are looking forward to working with you. Thanks for your time.
€8 EUR v 40 dnech
0,0 (0 recenze)
0,0
0,0
Avatar uživatele
Hello, I am a Customer Service Specialist for 3 years as a helpdesk technician. I have been dealing many types of customers in the past so I want to let you know that I can fulfill your requirements properly as I've the experience working in this sector. I have a good verbal and nonverbal skills. Also, I want to point out that I myself is a customer for Airbnb and I can say I am definitely know the INs and OUTs with this platform. I am also a techy person and I'm willing to adapt new tools to finish the task quicker. So, give it a thought and I'm eagerly looking forward to working with you. Thank you and best regard, Devin
€5 EUR v 40 dnech
0,0 (0 recenze)
0,0
0,0
Avatar uživatele
I have 1 year of experience in travel industry, so I almost know every sort-of norms that comes in traveling industry. Can easily resolve customer issues with in the time period.
€4 EUR v 40 dnech
0,0 (0 recenze)
0,0
0,0
Avatar uživatele
I am very interested in your job offer! I can start working immediately. Feel free to contact me for more info!
€2 EUR v 40 dnech
0,0 (0 recenze)
0,0
0,0
Avatar uživatele
Hi! Im an experienced customer support and can handle the job requirements that wa indicated. I am detail and customer oriented person who loves to assist customers with their concerns. I hope you consider my bid. Ronald Villanueva
€4 EUR v 40 dnech
0,0 (0 recenze)
0,0
0,0
Avatar uživatele
Hi there! I have a degree in tourism and hospitality and I am in charge of a 3-star hotel so I know how to solve problems (I have been here for 6 years like a Manager). I take care of the commercial part of the hotel, I work with Booking, Expedia, Despegar and Airbnb so I can give you a hand. Don't hesitate to contact me. I speak spanish, english, portuguese and italian.
€6 EUR v 15 dnech
0,0 (0 recenze)
0,0
0,0
Avatar uživatele
Hello! I have over 3 years of experience in customer service (including phone, email, live chat, CRM). I have handled e-commerce drop shipping store. I have worked as a Software Executive Controller and Tech Support in MAK integrated Services, Corp7 Security, Data Nomad and Drophomes. As a plus I have completed my Bachelor of Computer Science degree in 2021. I have an excellent work ethic. I am professional and have a friendly personality. I am always energetic and make sure to get the job done with a smile. I am a multi-tasker and handle multiple responsibilities to provide the best of support for my clients. My vast experience in the customer service field, as a representative and leader, has allowed me to enhance my skills and learn new things to provide the best customer service. I take pride in my work and always aim to be the best person in the job. I hope that I have provided you with enough information. If you wish to know more on how I can help you with your project or business feel free to send a personal message. Thank you.
€4 EUR v 40 dnech
0,0 (0 recenze)
0,0
0,0

O klientovi

Pochází z IRELAND
baldoyle, Ireland
5,0
1
Ověřená platební metoda
Členem od lis 17, 2020

Ověření klienta

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