Outbound bpo outsourcing process mumbaipráce
...samostatného a zkušeného Senior Front-End Developera se solidní znalostí Reactu, který se připojí k našemu vývojovému týmu. Potřebujeme, aby jsi měl/la dobrý přehled o technologiích a uměl/a stavět a udržovat velmi kvalitní a optimalizované webové aplikace, které zaujmou uživatele! Tvoříme komplexní fulfillmentové služby. Našim klientům poskytujeme ucelená řešení pro jejich business. Postaráme se o outsourcing logistiky, napojení na marketplaces, optimalizaci skladových zásob i procesů. V portfoliu našich klientů jsou ti největší retailoví hráči, ale ...
Hledáš možnost zapojit se do dynamického prostředí plného inovací a rychlého rozvoje? Pokud ano, připoj se k nám. Jsme tým odhodlaných a nadšených lidí poskytující fulfillmentové služby našim zákazníkům. Navrhujeme a poskytuje klientům ucelená řešení pro jejich business. Postaráme se o outsourcing logistiky, expanzi do zahraničí, napojení na marketplaces, optimalizaci skladových zásob i zlepšení procesů. Jako náš nový kolega/kolegyně, který se připojí k našemu týmu budeš mít klíčovou roli při návrhu, impl...
Only candidates with experience... We are looking for testers with a specific internet service, so that we can provide a TV box to test new software that has not yet been released on the market. This is a work from home job and you must live in Hungary or the Czech Republic. Hourly paid. No more than 8 hours of tests spread over 1 month. Job description: -Tasks will include user testing and bug reporting: documentation of process, tests, results and analysis. Job Requirements: - Experience in testing or software development. - Proficiency in English. - Experience in software testing/QA/Software development - Live in Hungary or Czech Republic Do you want to learn more about us? Check out: Crowdtesting Platform: Managed by:
...the LMS plugin, and we have online classes, so some users have made progress in their courses it must be the same on the staging site… Here’s a list of the tables from the database of the live site, I think we need them, but please feel free to migrate anything else if we need it to have all the data required from the live site. Another thing, it’s good to prepare a whole plan of the migration process, because when you want to start, we need to put the live site on maintenance mode until migration is done, and we don’t want to keep it long under maintenance for the client u know… Tables from database that required to be migrated. wp_learndash_pro_quiz_category wp_learndash_pro_quiz_form wp_learndash_pro_quiz_lock wp_learndash_pro_quiz_master wp_...
We need to turn this picture into an infograph / process flow with some animated features. Needs to work on PowerPoint presentations and online environments such as social media and website. Three correction rounds to be included. CMYK colors to be used: [67, 28, 86, 30], [17, 25, 76, 25], [17, 25, 76, 25], black, white Fonts to be used: DIN Condensed Pro Regular, Avenir Next Pro Condensed, Avenir Next Pro Condensed Demi
...s ostatními nástroji v organizaci – Příprava řešení pro párování plateb z bankovního výpisu a – Integrace s formuláři na webech, propojení s microsites – Napojení na MailChimp – Příprava aktivistické nadstavby (eventy, zájmy, …) – Příprava fundraisingové nadstavby (podpora pro telefundraising, reporty, ..) – Příprava marketingové automatizace (supporter/donor journey, welcome process, …) – Deduplikace dat, napojení na Facebook, vytvoření dashboardu – Dohled nad korektní implementací GDPR Požadujeme: – Zkušenost s podobným...
You develop customizations of the ticketing system OTRS and other Perl applications including testing and bug fixing. Moreover you are participating in data base development in SQL. As a developer you actively participate in an agile development process („Scrum“). Your profile You have a degree in computer science, business or media informatics or comparable areas with several years of experience in Perl development. Good knowledge in database programming (MySQL) are part of your skill set as well as a basic knowledge of Linux. Ideally you are familiar with the ticketing system OTRS. Moreover, you are a team player with excellent analytic and conceptual skills in combination with good language skills in English and ideally German. What we offer Innovative busin...
Rocky & I spoke on fb chat about the specifics that need to be done. We are using freelancer to handle the secure payment process. Job Details: Add a "Relist option" to my exisiting wordpress website, with all the important details that I had mentioned on facebook chat.
vytvorit landing page - zadat zbozi, nakupni kos (jednoduchy process nakupu), 4 typu platby
I need a freelancer who can meticulously convert a PDF document of 10-50...freelancer who can meticulously convert a PDF document of 10-50 pages into a Word file. The PDF consists of simple text. Not only should the content be editable but the formatting must also remain consistent with the PDF document. The conversion should facilitate easy extraction of text. A fine attention to detail to ensure high-quality results with no data loss or errors during the conversion process is essential. A suitable freelancer for this project: * Has excellent skills in word processing and data entry. * Is proficient with Microsoft Word and PDF software. * Has prior experience of executing PDF to Word conversion tasks. * Pays attention to detail. * Works efficiently and quickly without compromisin...
...the largest badminton selection trials in our state. This event will feature participation from approximately 5000 students, making this a high-visibility project. Key Requirements: 1. Quick Turnaround: The landing page needs to be fully functional and live within 24 hours of project initiation. 2. Content: The page must include detailed information about the fees for participation and the process of the selection trials. This should be clearly structured and easy to understand. 3. Player Registration Form: • Integration with WhatsApp for OTP verification. • Upon form submission, data should be stored securely in a database. • Automatically generate and send a registration number to the participant’s WhatsApp and email. 4. Design and Aesthetics: &bu...
I'm working on a business proposal project and seeking a professional to help me transcribe and code my interviews. Key requirements: - Transcription: I need you to transcribe 1-5 interviews with a high level of detai...with the descriptive nature of the study. Ideal Skills and Experience: - Prior experience with thematic analysis in descriptive research is a must. - Proficiency in transcribing and coding qualitative data. - Excellent attention to detail to ensure the transcription is accurate and the coding reflects the nuances of the responses. - Good communication skills to keep me informed throughout the process. If you're confident in your ability to help me with these tasks and have a background in descriptive research and qualitative descriptive studies, I'...
I'm in the process of embarking on a new enterprise and I'm seeking a professional who can create a HTML image and video gallery for me. The gallery is primarily to display product-related images and videos. Ideal skills for the job: - HTML/CSS - JavaScript - Experience in structuring and categorizing multimedia galleries Key Tasks: To finish an HTML image/video gallery,
I'm looking for a skilled developer who can integrate PayPal subscription functionalities into my project. The core functionalities that need to be integrated include: - Recurring payments - Subscription...plus. Ideal qualifications for the job include: - Previous PayPal API integration experience, particularly with subscription services. - Strong proficiency in and JavaScript. - Understanding of UX design principles and feedback incorporation. - Demonstrable experience working with similar eCommerce or payment oriented projects. To summarize, the main goal is an efficient integration process that will facilitate seamless transactions for different user tiers. Your valuable expertise will contribute significantly to the overall usability and functionality of the project...
...expert in both recruitment services and HR management familiar with Information tech roles in North America. You will be contributing to: 1. Talent Acquisition: Identifying & hiring potential candidates to ensure successful team growth. 2. Employee Onboarding and Offboarding: Designing processes to integrate new team members smoothly, and exit procedures maintaining respect and professionalism. 3. Process Development: Building effective HR processes to augment the organization's needs. 4. HR Systems Management: Leveraging systems to streamline HR activities. Ideal Skills: - Proficiency in hiring within the IT industry - Demonstrated excellence in onboarding and offboarding processes - Experience designing and managing HR systems. Your key role will enhance our HR str...
I'm launching a new agency and need help with two crucial branding elements: a compelling business name and a captivating logo. * Business Name: * Catchy and memorable * Reflects the...Ideal Skills and Experience: * Proven experience in naming and branding * Strong understanding of design principles and aesthetics * Ability to create logos that are both creative and professional * Excellent communication and collaboration skills To Submit a Proposal: Please include the following: * Your experience in naming and logo design * Examples of relevant past work * Your proposed process and timeline * Your rates and estimated project cost I'm excited to collaborate with a talented individual to create a strong brand identity for my new agency. Let's work toget...
As a part of my ongoing residential construction project, I am currently in need of a well-versed construction estimator. Your mission will be: - Generate accurate cost estimates for the entire construction process - Collaborating with multiple subcontractors to incorporate their cost estimates into the total project budget. Please note that it is not necessary to consider material costs in your estimates. Ideal candidates will have extensive experience in residential construction estimating and working with multiple subcontractors. Demonstrated expertise in cost analysis, budgeting, and financial forecasting within the construction industry will be highly beneficial. Strong interpersonal and communication skills will also be necessary for effective collaboration with various su...
I'm seeking an expert who can convert a text-based PDF document into a Word document, maintaining the exact formatting. This process involves not only typing but also keeping the original layouts, images and all other visual details intact. Ideal candidates would have: - Proficiency with Microsoft Word and Adobe Acrobat Reader - High attention to detail to preserve formatting. - Expertise in data entry tasks - Previous experience with similar conversion projects. Please keep in mind that we're looking not only to convert the text but also to retain the original formatting in the Word document. If you are detail-oriented and have a proven track record in tasks of this nature, then this job is for you.
I require a photo retoucher to enhance and edit 27 images of a 61-year-old woman. The process will involve: - Wrinkle removal - Skin tone correction on various parts of the body such as face, legs, and arms where necessary. Not all images will require full body retouching; just some of them. - Authentic, natural enhancement to ensure the final product is as organic as possible, not too overdone or unnatural looking. An ideal candidate would have experience in professional photo retouching and the ability to maintain a natural, authentic look in the final product. Realistic skin tone correction and nuanced wrinkle removal will be critical skills for this task.
...highly-skilled individual who can function as part of my team in the capacity of a remote, part-time Sales Representative/Manager. The ideal candidate should be skilled in different aspects of sales including lead generation, client engagement, and sealing deals that drive sales growth. Responsibilities: * Allocate less than 10 hours per week for this role. * Take charge of our lead generation process. * Engage with potential clients, nurturing them through our sales pipeline to the point of purchase. * Efficiently close sales deals. The candidate will be a significant part of our video marketing campaign aimed at both B2B and B2C market segments. Our campaign's focus will be on lead generation and sales increase. Ideal Experience and Skills: * Proven previous experience...
I'm seeking a skilled HubSpot expert to help me streamline my sales and marketing processes. My company caters to a large customer base of over 10,...Implement improvements that will help us effectively manage our large customer base - Suggest and potentially implement automations that will help us streamline our sales and marketing processes Ideal Candidates Should: - Have a proven track record of successful HubSpot implementations, ideally for businesses with large customer bases - Be proficient in identifying opportunities for automation and process improvements - Be capable of implementing changes efficiently and effectively, without compromising our current operations If you have experience in similar projects, please apply. Your expertise will be crucial in helping us a...
I need an expert in Flutter for cross-platform mobile app development, specifically for both iOS and Android. For creation of a user-friendly app . This app will simplify the process of hiring household help like maids and cleaners by letting users hire them on an hourly basis, all through the app. The specialist should integrate essential features such as: - Functionality for in-app purchases - User reviews and ratings system - Booking and scheduling capability Additionally, the candidate should efficiently integrate a payment gateway and maps/location services. An understanding of these external services and APIs is critical for this project's success. Relevant experience in creating similar service apps would be beneficial. Key Responsibilities: Develop easy-to-use m...
I need a skilled researcher to conduct a thorough examination of historical real estate data. The research must focus on various markets at both state and county levels. I am looking for a researcher who understands the real estate market in the US. You will need to...focus on various markets at both state and county levels. I am looking for a researcher who understands the real estate market in the US. You will need to be familiar with all the types of deeds a property can have and how to find them. You need to understand and know how to use county/state websites including looking for court cases and judgement records. You need to understand the foreclosure process including tax deed, auctions, and surplus funds. Also be familiar with Title Search, Chain Of Title, Probate, Obit...
I need an expert to hel...account which has been suspended due to violation of terms of service. Key Responsibilities: - Analyze the account and identify the specific violation(s) that led to the suspension. - Implement the necessary corrective measures to ensure the account is compliant with Meta Payments terms of service. - Liaise with Meta Payments customer service or relevant departments to expedite the reinstatement process. Ideal Skills and Experience: - Proven expertise in resolving account suspension issues with online payment platforms, ideally with Meta Payments. - Strong understanding of Meta Payments terms of service. - Excellent communication skills and the ability to handle customer service interactions on my behalf. - Experience in the finance or e-commerce sector ...
As the leader of a business focused on efficiency, I'm looking to integrate the usage of the Arena discrete event simulation (DES) software system in my operations; with a key focus on production scheduling and transportation planning. Requirements: - Solid understanding and proficiency in the A...Responsibilities: - Utilize Arena DES for in-depth analysis of production schedules. - Leverage Arena software tools for comprehensive transportation planning. Ideal skills: - Strong quantitative and analytical capabilities. - Excellent knowledge of supply chain planning concepts. - Proven experience with DES software, specifically Arena. Overall, I'm aiming for a streamlined, more efficient supply chain process through innovative software solutions - and that's where...
I'm working on a descriptive research project and seeking a professional to help me transcribe and code my interviews. Key requirements: - Transcription: I need you to transcribe 1-5 interviews with a high level of de...with the descriptive nature of the study. Ideal Skills and Experience: - Prior experience with thematic analysis in descriptive research is a must. - Proficiency in transcribing and coding qualitative data. - Excellent attention to detail to ensure the transcription is accurate and the coding reflects the nuances of the responses. - Good communication skills to keep me informed throughout the process. If you're confident in your ability to help me with these tasks and have a background in descriptive research and qualitative descriptive studies, I'...
I'm seeking a skilled professional to drive traffic to my website, w...is to increase the number of users who sign up for subscriptions, including providing their phone numbers. This will be the most important metric to measure the success of the project. - Marketing Promotion Focus: The phone numbers collected will be used for marketing promotions. Therefore, the more targeted and interested the subscribers are, the better. - Implementation: The subscription process should be user-initiated via the website. Ideal Skills and Experience: - Proven track record in driving website traffic and generating subscriptions - Familiarity with marketing promotions and lead generation - Ability to target specific demographics and audiences - Prior experience with user-initiated subscri...
...biometric car engine key project, translating the intricate details of this technological venture into a digestible format. Key report sections will include: - An overview of the circuit diagram and components - Explanation of the operational principles and functionality - Description of design challenges faced along with the solutions implemented - Details about prototype construction and testing process - Specifics related to the software used and its purpose - A comprehensive full system test Ideal candidates will have: - A sound understanding of technical subjects - Exceptional writing abilities - Proven experience in presenting complex topics in a simplistic yet accurate manner - Familiarity with biometric technology or car engines would be a plus. Although the report wil...
Appointment Setter, you will play a crucial role in our sales process by scheduling qualified appointments for our sales team. Your job is to find people who are interested in making $10-20K per month in sales and collect their phone number. Responsibilities: - Reach out to potential clients via DM, email, social media, or other channels to introduce Limelight Media's products/services and qualify them as leads. - Schedule appointments for our sales representatives with qualified prospects. - Maintain accurate records of all interactions and appointments in our CRM system. - Collaborate with the sales team to optimize outreach strategies and achieve sales targets. - Provide regular feedback on lead quality and appointment scheduling process for continuous improvement. ...
I need a new home page slide for my personal web site - I can't...than one slide about my Google review stars status but if more than one layout catches my eye I may be willing to buy multiple submissions, particularly if you are willing to work with me on taylor the content. In the end I will handle production of the slide itself but I will need some assistance from the winning designer(s) to cut the layout up into individual transparent parts as part of that process. Thank you for considering this contest and best of luck. If you need guidance or specific content from me, please just ask. While my logo is already at the top left hand corner of the page, don't be afraid to use it in the slide as well. I have attached that artwork in multiple formats. Thank you.
I require a professional to write a script I can run to install DUO with a main purpose as a server setup for Redhat 9.3 . The server will run the DUO Multi-Factor Authentication application. I specifically need the SSH implementation of DUO Multi-Factor Authentication. I understand there is a file that requires 3 input value from my DUO Admin which could referen...pulls from a file? This needs to be for system wide and SSH - Also no Public Key Auth. The ideal freelancer for this project should be proficient in server setup, Redhat, and DUO Multi-Factor Authentication. Experience with SSH implementation is a must. I'm looking for someone who can provide a fast and efficient setup, as well as a walkthrough of the installation process for educational purposes.
I'm seeking a skilled chemical engineer with a strong background in process engineering. The project is currently in the detailed design stage and I need someone who is proficient in utilizing software for this phase. Key Requirements: - Expertise in Process Engineering: Your understanding of this field is crucial as the project is centered around it. - Experience in Detailed Design: The ideal candidate should have a proven track record in this specific stage of the project. Id love to hear back if you’re proficient in hydrogen network integration If you have a strong background in chemical engineering, particularly in process design, and are adept a I'd love to hear from you.
...with. -The pay will be weekly, rehasher will be paid on deals that were installed and paid during the period. -The position will require follow up with customers that have received recommendations from a technician with the sole purpose to close the sale and to provide value-based solutions for our customer. -Always provide exceptional customer service to our clients -Manage the lead collection process from initial inquiry to issuing the lead to the sales team. -Achieves daily, weekly, monthly results working in collaboration with the other management team members and departments to drive continuous lead & -appointment setting improvement. -Recommends and conducts disciplinary actions when necessary. Mentors and coaches team members to instill confidence and increase producti...
I need to publish on the Android and iOS platforms. It's an already developed application; however, I'm uncertain if it completely adheres to the guidelines and policies of both platforms. I have completed internal testing in google play! The beta is up. I need to be sure that the muted components (stripe and geolocation) will be working in the final publ...understanding of Android and iOS platform's policy guidelines - Experience in app publishing on multiple platforms - Proficiency in troubleshooting potential compliance issues - Good command in mobile app development for potential adjustments Key Responsibilities: - Review the app for Android and iOS compliance - Make the necessary adjustments if the app is not fully compliant - Complete publishing process of t...
...etc, but most importantly I can send you a Roblox world that has both the avatars and the watch on hand, so you can also extract them from there. The model is intended to be uploaded as a gift for people who complete certain tasks in my own world (need final fbx format with mesh etc) Please, only people with proven experience on Roblox accessories. Will ask to verify and walk me through the process. If you're adept at 3D rigging and familiar with the Roblox platform, I look forward to seeing your proposal. Thanks in advance, Christos...
I am in need of a skilled telecaller, who can work remotely. Your primary goal would be to boost sales for our home improve...remotely. Your primary goal would be to boost sales for our home improvement service. Ideal skills and experience: - Fluent in Bengali, with a clear and professional phone manner - Proven track record in sales telecalling, preferably in the home improvement sector - Ability to work independently and achieve sales targets - Remote work experience would be a plus Key Responsibilities: - Making outbound calls to potential customers - Promoting and explaining our home improvement services - Persuading customers to purchase our products - Achieving and surpassing sales targets This is a great opportunity for someone with strong sales skills who prefers working...
I am seeking someone who can assist with setting up geolocation services that would enable me to access region-restricted content as if I were based in Europe, while physically residing in the United States. Key Requirements: - Assistance in setting up geolocation services. - Ensuring the services are functioning effectively so I can access region-restricted content as if I were i...geolocation services. - Ensuring the services are functioning effectively so I can access region-restricted content as if I were in Europe. Ideal Freelancer: - Experience in setting up geolocation services. - Proficiency in configuring such services for both desktop computers and mobile devices. - Familiarity with accessing region-restricted content. - Good communication skills to assist me through the pr...
...high-quality generic domain that I need to sell. I'm looking for a professional who can help me with the process from listing the domain to transferring it to the buyer. Key Requirements: - Experience in selling domains, particularly generic ones, is a must. - Proven record of successful domain sales. - Familiarity with different platforms for domain sales. - Excellent negotiation skills to get the best price for the domain. - Strong understanding of the domain transfer process. Your role would include: - Advising on the best price to list the domain. - Creating an attractive listing that highlights the domain's value. - Negotiating with potential buyers. - Assisting with the domain transfer process after the sale is complete. If you have a background ...
I'm looking for a detail-oriented virtual assistant to help with data entry on Trello and Google Drive, to support our learning and content review process. You will be responsible for managing tasks primarily on Trello and Google Drive. This will include: - Entering text onto Trello boards - Organizing files on Google Drive As for communication preferences, I'd like to have regular video calls to provide feedback and discuss any updates on the tasks. Ideal candidates for this role should have: - Proven experience with data entry tasks - Prior experience with Trello and Google Drive preferred - Strong attention to detail and organizational skills - Excellent communication skills, specifically for video calls Looking forward to working with you! Because here are lot&...
As a complete beginner in Roblox Studio, I need one-on-one tutoring to help me get started. I am interested in improving the following areas: - Scripting - Building - Game design Since I prefer project-based lear...need one-on-one tutoring to help me get started. I am interested in improving the following areas: - Scripting - Building - Game design Since I prefer project-based learning, I would like the tutor to use practical examples and tasks to reinforce the concepts. Do you have experience in teaching beginners? I am looking forward to learning from an enthusiastic expert who can guide me through this process. The ideal candidate should have strong skills in scripting, building, and game design in Roblox Studio. I am eager to turn my ideas into exciting reality. Let's c...
...music in a professionally created band video. We are driven by the following key elements: - Retro: The video should capture the essence of the classical retro feel, with themed components reflective of this era. It has to resonate with the iconic style of the 70s. - Recording Studio: The video must be filmed within a recording studio environment, giving viewers an insight into our creative process while reinforcing our dedication to authentic, quality music. Ideal freelancer will: - Have a clear understanding and appreciation for the 70s era and its unique aesthetics. - Have extensive experience in shooting band videos and can share a comprehensive portfolio. - Be passionate about music; it's a plus if you have experience specifically with 70s music. - Be creative and r...
I am in need of a freelancer who can help restore my adult content WordPress website from a backup. Key Responsibilities - Fixing issues encountered during the restoration process - Ensuring the website is fully restored without any missing or broken content - Ensuring correct formatting of the content I will provide you with all the backups The ideal candidate for this job must have: - Proficiency in adult content website management - A deep understanding of WordPress and Plesk - Experience in restoring websites from backups - Strong attention to detail and problem-solving skills. In your application, please provide a detailed project proposal outlining how you plan to address each of the issues I've mentioned.
I'm in need of an experienced freelancer who can help me install the latest stable version of Node.js on my cPanel hosting. While I'm not looking for any specific Node.js packages to be installed at the moment, I need someone who can ensure that the installation process is smooth and without any glitches. Key requirements include: - Installing the latest stable version of Node.js on cPanel - Ensuring that the installation is secure and bug-free - Giving a basic rundown on how to manage the Node.js installation Please let me know your relevant experience as you bid.
I'm searching for a skilled PHP developer to upgrade my project from PHP 5.6 to PHP 8.2. Main functionalities: - User authentication - Database management As part of the upgrade process, I need to: - Access the source codes - Utilize effective debugging skills, ensuring all functionalities of the software are kept intact and continue to work efficiently and effectively once the upgrade is complete. Specific skills needed: - Strong knowledge of PHP 5.6 and PHP 8.2. - Excellent debugging and problem-solving skills. - Prior experience in upgrading PHP versions is a plus. I would appreciate it if you could keep all functionalities and no extra feature or module needs to be added or removed in the upgraded version. Let's ensure a smooth transition to the new version o...
...aspect and layout of the site. Suggest changes to make the site visually appealing and enticing to the customers. 2. **Navigation & User Experience**: Evaluate the current navigation process. The goal is to have a smooth, user-friendly experience that effortlessly guides the visitor from one page to another. 3. **Content & Messaging**: Review the existing content. Is the messaging clear, persuasive, and aligned with our brand values? How can it be optimized to attract and retain customers? 4. **Checkout Process**: We need to minimize cart abandonment by streamlining and simplifying the checkout process. 5. **Search Engine Optimization**: Assist with improving our website's visibility on search engines. Ideal candidates must have experie...
As an entrepreneur in the hospitality industry, I am in need of a compelling website design that includes a robust booking system. This project is an integral part of my business plan and thus its completion to my utter satisfaction is of paramount importance. I will be paying only when I am 100% satisfied with the website's look, functionality, and ...domain - In-depth knowledge of creating user-friendly booking systems - Familiarity with the latest trends in online booking systems - Proven track record of delivering projects exceeding client satisfaction Once you win the bid, we’ll participate in a detailed discussion to finalize designs and specific requirements. Subsequently, you'll be required to inaugurate the design and development process. Looking forward...
I'm looking for a legal expert to help me set aside a County Court Judgment (CCJ) that I was not aware of until after the judgment. I do have evidence to support my claim. Key requirements: - Legal expertise: Someone with a background in UK civil law and experience in setting aside CCJs is essential. - Good communication: The ability to explain the process clearly and keep me informed will be highly appreciated. - Attention to detail: Given the sensitive nature of this issue, it's crucial that the freelancer is meticulous in their work. I'm eager to work with a professional who can help me resolve this matter efficiently and with a positive outcome.
