Virtual Assistant Customer Care -- 2

$2-8 USD / hour

Zavřený

Zveřejněno

před 6 měsíci

$2-8 USD / hour

We match parents with tutors for online private one-to-one tutoring. We aim to improve the learning of pupils through high quality customised supplementary education. We run a professional, agile, yet personalised operation and our goal is to help families connect with the very best qualified tutors that we work with. We work with a committed team of qualified teachers to provide high quality personalised online tuition to pupils both in the UK and internationally. We work tirelessly to recruit the very best teachers and to connect them with the clients we work with. We offer a concierge like service to our clients to find them the most appropriate tutor that we work with. What we are Looking for We are looking for a Customer Service Representative / Administration / Personal Assistant to join our team. The successful candidate will be responsible for providing exceptional customer service to our clients, completing administration tasks to a high standard, responding to inquiries in a timely manner, and responsive to the needs of the Company Director in a PA role. Neutral accent and clear use of English language. The ideal candidate will have excellent communication skills, a strong work ethic, an eye for detail and accuracy, have a good working knowledge of the UK education system and have experience of managing social media accounts. Responsibilities: Document checking and adherence to data protection of personal data Provide excellent customer service to all customers and stakeholders Answer customer inquiries in a timely and professional manner via telephone, message or email Make outbound telephone calls to all enquiries and provide information on our services Complete administration tasks related to vetting of workers where a keen eye to detail is essential Keep records of customer interactions and transactions. Converse with customers on matters relating to the UK education system Follow up with customers to ensure their satisfaction. Complete administration tasks on behalf of the company Director in the role of PA Manage and interact with corporate social media accounts

IČ projektu: 37444006

O projektu

63 nabídky

Vzdálený projekt

Aktivní před 5 měsíci

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63 freelanceři nabízejí v průměru $6 USD/hodinu za tuto práci

@Excelentt

Hi there! I'm Muhammad Mubeen, the founder of Virtual/Personal/Executive Assistant, Operations Manager Assistant, All kinds of back office support. We specialise in providing exceptional customer service to our clients, completing administration tasks to a high standard, answering inquiries in a timely manner and responsive to the needs of the Company Director in a PA role. We understand that you are looking for a Customer Service Representative / Administration / Personal Assistant to join your team and we believe we are the perfect fit for this project. We have extensive experience in providing customer service and administration tasks both domestically and internationally so we are confident that our skillset is perfect for this project. Additionally our neutral accent and clear use of English language will set us apart from other candidates. If you are interested in discussing further please do not hesitate to reach out!

$5 USD v 40 dnech

4,9

(66 recenze)

7,2

@okechukwu1

I understand that you're looking for a Customer Service Representative / Administration / Personal Assistant to join your team and provide exceptional customer service to your clients. With my background in project management, operations management, management consulting, and customer service consulting, I am well-trained to deliver results that exceed your expectations. I'm available from 8 am to 5 pm EST (Willing to adjust if needed) and I have a 16% rehire rate. I take pride in providing consistently high quality results for my clients. Additionally, I have extensive experience in creating workflows and processes that shape businesses. If you're looking for someone who can deliver consistent, high-quality results please let me know how I can help you today.

$6 USD v 40 dnech

5,0

(20 recenze)

7,1

@mohamedBJ

Hi I am an experienced virtual assistant and can start right away You can take a look at my reviews for assurance that your project will be done accurately and on time Hope you will consider my application Looking forward to working with you

$5 USD v 40 dnech

5,0

(18 recenze)

5,9

@mohsinalizafar

Hello there! My name is Mohsin, and I am a highly skilled web developer and virtual assistant with an extensive background of over eight years of experience. I specialize in creating personalized websites and web applications that are designed to cater to the specific needs of my clients. I have extensive experience in web design, development, maintenance as well as using the latest technologies such as HTML, CSS, JavaScript, PHP, Laravel, Angular, React.js, Nextjs and Nodejs. With these skillset and abilities I believe that I am the perfect person for the job at hand. I am confident that I can provide exceptional customer service to your clients while completing administration tasks to a high standard; answering inquiries in a timely manner; responsive to the needs of the Company Director in a PA role; keeping records of customer interactions and transactions; conversing with customers on matters related to the UK education system; keeping records of customer interactions and transactions; completing administration tasks on behalf of the Company Director in the role of PA; managing and interacting with corporate social media accounts. I would be delighted to discuss this project further with you if given the chance. Please feel free to contact me if you have any questions or would like more information about

$7 USD v 40 dnech

5,0

(9 recenze)

5,5

@khanaisha1

Good Day! I am an experienced virtual assistant. I have mostly worked with healthcare providers which equips me with the unique capability to pay attention to detail and perform in a high-paced and zero-error environment. I have provided back-office support remotely for clinical staff members working at different locations, including but not limited to the following: Managing their calendars Managing the MD / CEO Emails Coordinating their shifts Managing their billing Providing them IT support to stay connected Managing their regulatory compliance for healthcare providers. Closing billing loops with insurance companies. Coordinating among Hospitals and Healthcare Providers to ensure smooth operations. Answering Patient Phone calls. I have helped doctor offices to adopt paperless operations and set up infrastructure to provide efficient Telemedicine to patients and also trained the staff members to efficiently utilize the infrastructure. To create a paperless infrastructure I have worked with packages like: Google Suite / Google Business Office Packages Electronic Health Management System SIP / VOIP Setup and Configuration ( Ringcentral) Ringcentral, MyFax Asana, SmarthSheets I deal with a wide array of patient populations on a daily basis which has equipped me with effective verbal communication and customer support skills. I am highly organized and self-motivated. I look forward to hearing from you.

$5 USD v 40 dnech

5,0

(8 recenze)

5,4

@ahmad1232

Hello, my name is Muhammad and I am an experienced data processor and data entry specialist with 10 years of experience in the field. I understand that you are looking for a customer service representative/administration/personal assistant to join your team. As part of the position, I would be responsible for providing exceptional customer service to all clients and stakeholders, completing administration tasks to a high standard, answering customer inquiries in a timely manner via telephone, message or email and responsive to the needs of the Company Director in a PA role. I believe that my neutral accent and clear use of English language make me the ideal candidate for this role. With my experience in data processing and data entry I can provide excellent customer service to all customers and stakeholders while also ensuring quality delivery time along with commitment to privacy protection. Ready To Serve You. Thank You! Ahmad

$5 USD v 40 dnech

4,9

(6 recenze)

5,1

@MajaSabra

Hello, I am writing to express my interest in the Customer Service Representative / Administration / Personal Assistant role at your esteemed online tutoring service. With my background in customer service and administration, coupled with a solid understanding of the UK education system, I am excited about the opportunity to contribute to your team. In my previous roles, I have honed my skills in providing exceptional customer service, managing detailed administrative tasks, and responding promptly and professionally to client inquiries. My experience includes document checking with strict adherence to data protection standards and efficiently managing customer interactions. I am adept at making outbound calls, providing detailed information about services, and ensuring customer satisfaction through diligent follow-ups. My strong communication skills, particularly my clear use of the English language with a neutral accent, make me well-suited for this role. I am enthusiastic about the chance to work in a role that combines customer service with the dynamic field of UK education. Joining your team, I aim to contribute to connecting families with the best tutors and enhancing the learning experience of pupils. Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to your team's success.

$8 USD v 40 dnech

5,0

(8 recenze)

5,1

@abdussamad

Hello, I am excited to introduce myself as a prospective Virtual Assistant ready to support and elevate your business operations. With unwavering confidence in my capabilities, I aspire to provide outstanding assistance and service to your esteemed company. In the capacity of a Virtual Assistant, my primary goal is to streamline your day-to-day operations. I bring to the table a wide range of administrative skills, including but not limited to data entry, comprehensive web research, proficient lead generation, meticulous data collection, precise product listing, dedicated customer support, efficient appointment scheduling, adept email management, and proficient phone call handling. Furthermore, I am equipped to manage your social media accounts, craft compelling reports and presentations, and conduct thorough research tasks to keep your business ahead of the curve. My proficiency extends to various software programs and tools, ensuring seamless communication and collaboration with both you and your team. My impeccable organizational skills, coupled with a steadfast commitment to delivering high-quality work within agreed-upon deadlines, make me the ideal candidate to help drive your business to new heights. I look forward to the opportunity to discuss how I can contribute to your success further. Warm regards, Abdus Samad

$3 USD v 40 dnech

5,0

(9 recenze)

5,2

@punit691986

Hello, I hope you are well. I have a extensive experience of over 17 years in the US real estate and Virtual Assistant positions. I have worked for a Mortgage Co. based in West Palm Beach, FL, in loan resolutions and home retention positions tenure 4 years. I have also worked for a Miami based realtor and a Mortgage House based in North Carolina on FSBO / Expired listings for a tenure of 6 months, and my last position was with a National Real Estate Auction firm based in CA for Client and Asset Acquisitions tenure 4 years. 1)I have previously worked on CRM's like Costar, MOJO and Vulcan7(Real Estate Campaign's). 2)I have also worked on data research and data scrapping projects via costar, crexi, zillow and loopnet. 3)I can start asap I believe I can get the job done with utmost importance and due diligence. Thank you for reviewing my bid, and thank you for posting your project requirement.

$8 USD v 40 dnech

4,9

(9 recenze)

5,1

@alitariq09061991

I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to clients using softwares including Zendesk, Gorgias, Slack, Tawk, Outlook, Facebook, Live Chat, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.

$5 USD v 40 dnech

5,0

(7 recenze)

4,8

@danishkhateeb001

Hey Steven. I read the project details and am interested in working. I've good experience in Data entry, Social media management, and other administrative tasks. I'll do all the work accurately and complete it within the given timeline. I'm ready to start work immediately and ready to join your team. Looking forward to your response. Thanks.

$2 USD v 1 dni

4,8

(17 recenze)

4,7

@Shanarra0322

Hi there, Hire me! I have over two years of experience providing customer support, and I am confident I am the best fit for the job. I might not know the UK education system, but I believe that is something I can learn along the way. I am committed to consistently delivering world-class customer service and assure you all administrative tasks will be completed flawlessly. Feel free to get in touch so we can get things started. Thanks, Shanon

$7 USD v 40 dnech

5,0

(1 recenze)

4,5

@Lukwence

Hello, my name is Lukman and I am a dedicated and efficient Virtual Assistant. I have experience providing remote administrative support and can help you streamline your operations, manage calendars, handle emails and take on a variety of administrative tasks. With excellent organizational skills, attention to detail and a commitment to delivering high quality results I am a proactive problem solver who can help your team thrive. I am confident that I would be the best fit for your project because of my extensive experience in providing excellent customer service, completing administration tasks to a high standard, answering customer inquiries in a timely manner and responsive to the needs of the Company Director in a PA role. If you would like to discuss further please don't hesitate to reach out! Thank you for considering me for this position!

$3 USD v 40 dnech

4,4

(4 recenze)

3,6

@lrgndzgbrl

Hi there, Lou here from Philippines, your next awesome assistant! I hope everything is well with you. Sending this cover letter makes me more excited to become part of your growing business. I can virtually help you and assist our customers the best way I can and start anytime. My previous job was with an E-commerce company as a Virtual Assistant/Freelancer. I am also a former Call Center Agent, as a Service to Sales Representative, Customer Support Representative and Technical Support Representative for three years. I am very passionate about being the voice of the company. Because I get to communicate and resolved customers concerns by actively listening to them and by going beyond their expectations and exceeding their wants and needs. I am very adaptable, hard working, loyal and flexible person. I possess good work ethic and very eager to learn and always ready to develop new skills. I will be beyond glad to get started for you as soon as possible. I am very keen to details, I am reliable and I can work with minimal supervision. I am committed, resourceful, motivated, trustworthy and above all enthusiast. I am a good listener, I can work under pressure with speed and accuracy. And I can do so much more with my multi-tasking skills. Thank you so much for considering my application! Looking forward to discussing this with you soonest and to be working with your moving business. Regards, Lourgene B.

$8 USD v 20 dnech

5,0

(1 recenze)

3,4

@professorxwriter

Hello, my name is Muhammad and I'm here to explain why you should hire me for the job of Customer Service Representative / Administration / Personal Assistant. I have the necessary skills and experience to meet your needs. I have a neutral accent and clear use of the English language that will be useful in providing exceptional customer service. Additionally, I have a strong work ethic, an eye for detail and accuracy, a good working knowledge of the UK education system and experience in managing social media accounts. I would be delighted to discuss this position further if given the opportunity. Please let me know if you have any questions or would like to see any additional proof of my skillset. Thank you for considering me for this position!

$8 USD v 40 dnech

5,0

(1 recenze)

2,6

@shanita

Hello, Resumed freelancing after Covid Lockdown. Have handled an array of projects as a freelancer, mostly working as a VA for my clients. I have handled Customer Service - (Voice - Lev 1 Tech Support, Non-Tech Support & Non-Voice - Email, Chat) and Back Office Operations like processing refunds, Remote Management, Basic Social Media Management, Admin & Ad-hoc Tasks, etc. I am sincere, dedicated and strive to establish a long-term relationship with my clients. I can start immediately and have power and internet back up for my home office. Looking forward to working with you. Best Regards

$5 USD v 40 dnech

5,0

(2 recenze)

2,3

@dalmeidac84

Hello Prospective Client, Trust this message meets you well. I am an experienced virtual assistant with the expertise to ensure all instructions are carried out as given. I speak English language fluently with a clear voice which allows the customer to understand whatever is been said to them. I am able to handle the social media space with much professionalism. I am available to start working immediately and am open to negotiations. Looking forward to getting details about the project so work can start in earnest and am available for long term working relationship. Best Regards Omobolanle Johnson

$5 USD v 40 dnech

5,0

(3 recenze)

2,0

@bestservice141

Hi there! My name is Md Asaduzzaman Emon and I am a Marketing Analyst at Freelancer. I understand that you are looking for a Customer Service Representative / Administration / Personal Assistant to join your team. I believe that I am the ideal candidate for this position due to my extensive experience in providing exceptional customer service, completing administration tasks to a high standard, answering customer inquiries in a timely manner and responsive to the needs of the Company Director in a PA role. I have worked in Customer Support before so I know how important it is to provide great customer service to all customers and stakeholders. Additionally, I have neutral accent and clear use of English language which will be essential for this job. If you give me the chance to work on your project, I guarantee that you won't be disappointed with my performance. Please don't hesitate to reach out if you have any questions or would like more information about me or my skillset.

$3 USD v 40 dnech

5,0

(1 recenze)

1,8

@chehsan632

Hi there, my name is ehsan and I am a freelancer with extensive experience in providing exceptional customer service. I understand that you are looking for a Customer Service Representative / Administration / Personal Assistant to join your team and provide exceptional customer service to your clients. I have the skills, experience and commitment necessary to deliver top quality results for your project - especially when it comes to customer care. Specifically, I have excellent communication skills, a strong work ethic, an eye for detail and accuracy and a good working knowledge of the UK education system. Additionally, I have experience managing social media accounts which will be useful for you in ensuring customer satisfaction. With my expertise in customer support, email handling and virtual assistant related tasks such as document checking and adherence to data protection of personal data, I am the perfect candidate for this position. Additionally, on time delivery, extra fast delivery option and unlimited revision options are part of my service offerings so you can rest assured that you will be getting excellent service at all times.

$5 USD v 40 dnech

4,6

(1 recenze)

2,2

@EMBLEMITO1

Hi there, As an accomplished professional with extensive experience in the Hospitality, and Call Center/BPO sector, I have held roles as a Customer Support Rep, Sales Rep, Sales Manager, and Digital Telemarketer. I have worked across various industries, including Sales and Marketing, Finance, Insurance, Healthcare, Real Estate, Tourism, Technology, and Consulting, among others. Throughout my career, I have collaborated with leading companies in the United States, Europe, and Latin America, such as Magenta Insurance, TKL World-class guitar cases, Aviatur travel group, MedSupplies, Globallee, Perchpeek, RWND, Marriott hotels, Melia, Kiwi Credito, Bongo Stays, Homaris, United Call Centers, Answer800, Upway, and more. I possess fluency in English, and native-level proficiency in Spanish and German. Equipped with a dual broadband and 5G internet connection, a state-of-the-art PC, pro-imported noise-reducing headphones, and a tranquil work environment, I am ready to hit the ground running. Services I can provide include inbound/outbound customer support, appointment setting, live chat support, social media support, ticket resolution, email handling, technical support, sales representation, cold calling, and lead generation. I have extensive proficiency in various customer care software, including Zendesk, Live Chat, Zoiper, Intercom, HelpCrunch, CloudTalk, HubSpot, Slack, Zoho, Clickfunnels, Odoo, Monday, Salesforce, Gorgias, Magento, and Wix, among others. Best, Pedro

$8 USD v 40 dnech