Dear Hiring Manager,
I am writing to express my interest in the freelance position of German Customer Service Representative. With 12 years of experience in customer service and being a native German speaker, I believe I possess the skills and qualifications necessary to excel in this role.
Throughout my career, I have consistently provided exceptional customer service, effectively handling customer inquiries, resolving complaints, and providing accurate and detailed information about products and services. I am well-versed in using various communication channels, including outbound calls, to reach out to potential customers and engage them in meaningful conversations.
As a native German speaker, I possess a strong command of the language, including its grammar, vocabulary, and cultural nuances. Having worked in the customer service industry for over a decade, I have developed a deep understanding of customer needs and expectations.
Thank you for considering my application. I would welcome the opportunity to discuss the role further.
Yours sincerely,
Bettina Tita