Freelance tech support pricepráce

Hi i-Tech Art , I noticed your profile and would like to offer you my project. We can discuss any details over chat.

...following calculation of Code Synchronization adoption rate: I've 4 excel files, 2 Jira extracts and 2 solman extracts. 1 for Jira Support state(support user stories & bugs) and 1 for Solman Support state(Support CRs). Other would be same Jira & SolMan extract but for Project State. Project might have more items that Support which is normal. The idea of code retrofit is every change that Support team introduces i.e N item should have a corresponding N+1 item in Solman and Jira If not the adoption rate metrics should be taxed So for this calcualtion we need to perform the calucation in following steps using 4 extracts 1. Convert 4 extracts to 4 data frames 2. Join Support Jira & Solman data frames on the description f...

I'm in need of a comprehensive bus booking website with an integrated backend. Key Features: - A powerful search and filter option. - A flexible seat selection and booking module that is automatically timed to cease operations 30 minutes before a bus's departure. - A stable real-time backend dashboard that displays booked seats, preventing double reservations. - Site should support a minimum fleet of 5 buses at any given time. Seat Booking Functionality: - Cessation of seat booking ability 30 minutes before the departure time of any bus. - Availability of a minimum of 5 buses. - The backend should visually represent booked seats and prevent duplications. Bus Display Information: - The departure time and location of each bus. - The arrival time and location of each bus....

I'm seeking a savvy graphic designer to create a compelling logo for my new startup 'CHATGO'. This search app requires a sleek, clean design that reflects our in... Here are my specific requirements: - Color Palette: Adhere to Uber UI's theme - a mix of black, white, and grey. - Elements: I'm open to creative interpretation. However, the design must be clean and minimalist, aligned with our brand identity. - Typography: I prefer clean logo font, lending to our modern, innovative feel. Ideal candidates for this project have experience designing logos for tech startups or apps, and a portfolio showcasing their ability to create sleek, minimalist designs. Creativity, an understanding of our requirements, and a keen attention to detail are essential for this j...

We are seeking a freelance professional to work on our Instagram profile to enhance its overall appearance. The project involves reorganizing existing photos, writing engaging descriptions in English, adding relevant hashtags, and creating a cohesive and visually appealing layout for the feed. In total, the project encompasses 21 posts. Tasks to be Completed: Reorganize existing photos to create a cohesive visual flow. Write engaging and relevant descriptions in English for each post. Add relevant hashtags to increase visibility and engagement. Create an attractive and cohesive visual layout for the entire feed. Freelancer Requirements: Proven experience in managing Instagram profiles and curating feed aesthetics. Excellent command of the English language for writing engaging des...

Hi Elite Information Tech, I noticed your profile and would like to offer you my project. We can discuss any details over chat.

...Objectives - Develop a visually stunning website reflecting our brand identity. - Create a user-friendly interface for seamless navigation. - Implement responsive design for optimal viewing on desktop, tablet, and mobile. - Ensure compatibility across major browsers (Chrome, Safari, Firefox, Edge). - Integrate necessary functionalities for user interaction (contact forms, social media links, WhatsApp support). - Implement lead/visitor alerts for monitoring website activity. - Provide 5 design templates for us to choose from before commencing work. (Non approval may lead to cancellation of the whole project) - Detailed weekly reports on website traffic and activity. - SEO Optimised Deliverables 1. **Design Phase:** - Initial consultation to gather requirements and preferences....

...involves essential engineering tasks, specifically for the footings, wall structure, and the roof. The ideal freelancer for this job should have experience in: - Structural Engineering: Proficiency in designing and planning the footings, wall structure, and roof for small buildings. - Brick Construction: Understanding of the particularities of building with besser block bricks, ensuring appropriate support and load-bearing capabilities. - Energy-Efficient Design: Ability to incorporate energy-efficient features into the structural engineering, maximizing sustainability and cost-effectiveness. The successful candidate should be able to provide detailed engineering plans that comply with building and safety regulations, while also optimizing the functionality and sustainability o...

...letter. The letter's primary objective will be to secure financial contributions from local businesses for our upcoming Independence Day celebration on the 12th of October 2024. Key Deliverables: - A well-structured sponsor letter that clearly conveys our need for financial assistance. - A persuasive appeal to encourage local businesses to sponsor the event. - Clear articulation of how their support will be utilized towards event logistics, performances, and marketing. Ideal Skills: - Proven experience in writing sponsorship or fundraising materials. - Excellent persuasive writing skills with a track record of successful outcomes. - Familiarity with community event organization and marketing would be advantageous. - Understanding of local business dynamics and t...

...involves building an AI dataset database. Clear Responsibilities: - Independently research and generate engaging content that accurately explains and promotes our crypto products and services. - Optimize all content for search engines to maximize visibility and engagement. - Collaborate with technical experts to ensure content accuracy and relevancy. - Manage and enhance the AI dataset database to support efficient content production. - Regularly update content based on market developments and feedback to keep it relevant and engaging. Workload: Initially, the workload will range from one hour per week to one hour per day, with a flexible schedule tailored to fit both the needs of the role and your availability. This gradual start is designed to build momentum and ensure a stro...

...Requirements: - Bug fixing: The website currently has some bugs that need to be resolved. - Plugin and Theme Updates: Regular updates of plugins and themes to ensure that the site is up-to-date and secure. - Conduct an audit to check for broken links, missing images, and other issues. -Test website functionality across different browsers and devices to ensure compatibility. - Provide technical support and troubleshoot any issues reported by users or detected through monitoring tools. - The developer needs to provide a detailed report of the task before starting." Experience in the following would be valuable: - Expertise in WordPress: The ideal candidate should have extensive experience working with WordPress and be able to troubleshoot and resolve issues quickly and effect...

I'm looking to develop an AI-powered Advice Notebook capable of dispensing legal advice. This project's core aim is to automate customer support, making legal advice accessible to the general public through this platform. Key attributes for successful completion of this project include: - Expert knowledge and programming skills in Open AI, - Familiarity with legal terminologies, - Experience in integrating AI bots with digital platforms and - Expertise in designing AI models that interpret generic legal inquiries. In essence, the AI bot should be able to navigate legal inquiries from the general public with precision and accuracy. Legal experts who also have experience with AI bot creation will be best suited for this project.

I'm looking to hire a professional to convert a vast PDF file into an editable Word file. The purpose of this conversion is to provide an easier format for major content editing. This project entails the following: - PDF to Word Conversion: The first part is ...readability. - Major Content Edit: The second part of this job requires major content rewriting focusing mostly on Titles/Headers. The ideal freelancer for this task should possess the following skills: - Experience in PDF to Word conversions, with a firm understanding of preserving formatting. - Strong writing skills with the ability to reconstruct and edit titles and headers. This task needs both tech-savvy skills and strong writing abilities. If you have these, I'll be more than glad to discuss the proje...

We have implemented a WIFI solution with SIM-based EAP Authentication. Currently, this is supporting VoWiFi and data for Android phones. To extend support for Apple Phones, it is required to create a Device configuration file to support the above services and add the configuration profile to the Phone. Key Deliverables: The configuration file which can successfully add support for the Apple phone to work VoWiFi over Wi-Fi with EAP SIM-based Authentication and normal Wi-Fi.

...You will make me a new backend or add my existing script to an existing backend. Deadline is flexible. Our max budget is $200. You must work with our budget because we are a family friendly community based company and a non profit and a statt up and dont much profit. Key Features: - Backend Management: I need to be able to add podcasts via RSS feeds. Any rss feed we add should include itunes support in the feed so we can add those urls. - Automation: I want to automate the updates of episodes, images, etc. - User Experience: The site should be designed to be modern and trendy. - Functionalities: - Search and Filter: Users should be able to search for episodes and filter by different criteria. - Subscription: Allow users to subscribe to podcast series. Ideal candidates ...

We are in search of a remote customer service freelancer who can effectively handle incoming inquiries from our clients. Key Responsibilities: - Responding to customer inquiries promptly, using primarily live chat communication. The ideal candidate will possess the following skills and experience: - Proven experie...incoming inquiries from our clients. Key Responsibilities: - Responding to customer inquiries promptly, using primarily live chat communication. The ideal candidate will possess the following skills and experience: - Proven experience in a customer service role - Excellent communication and problem-solving skills - Familiarity with live chat support tools Looking forward to your applications. Please include your past experience in customer support i...

Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. JOB DESCRIPTIONS & REQUIREMENTS: - Conduct research the provided [individual(s) or Party(s)] in all litigation sources in both native language (Cambodian) and English; - Conduct research the provided [individual(s) or Party(s)] in all bankruptcy and insolvency sources in both native language and English; - Conduct research the provided [individual(s) or Party(s)] in all local and national news medias and social media in both native language and Englis...

...relation to the fundraiser and overall CEO support. Tasks: - Typing Admin documents: The PA should assist in typing a range of documents related to the fundraiser. This will include letters, reports, and agendas. Proficiency in MS Office suite is expected for this task. - Setting Appointments: The PA should be able to manage my calendar effectively, setting appointments which could be related to the fundraiser or general business activities. - Handling Emails: The PA should be able to effectively manage incoming emails, filtering out important ones and responding to some on my behalf. The purpose of the fundraiser is to raise funds for a specific cause. The PA will play a crucial role in the success of this endeavour by providing efficient and reliable support. Ideal ...

Confirmis ( ) is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision-making, particularly in developing economies. As a Site Verifier, you will be involved in our pre-employment screening by conducting a visit to our candidates’ former employer address with the candidate’s consent letter. JOB DESCRIPTIONS: • Conduct the site visit to the candidate’s former employer • Conduct the basic verification about the candidate in the candidate's former employer; to verify whether the candidate was indeed an employee at the specified company. &...

...minimalistic style. Ideal Skills: - Strong graphic design skills particularly pertaining to ebooks - Good grasp of modern, minimal design trends - Understanding of design layouts that appeal to professionals - Preferably experienced with technology or business ebook design From this project, you will need to produce a final design that is clean, modern and appealing to professionals in the tech industry. Your work will be the first thing they see, so it needs to captivate and pull them in. Let me know if you have any previous ebook design experience, especially within the technology or business realm. I am excited to see your creative take on this project! Would like the attached lead magnet that was designed for our eBook to be better. We feel like we should use more sym...

I am seeking a virtual personal assistant based in Croatia. This communication-focused role will involve various tasks, primarily offering personal assistance to me in addition to some administrative support tasks. While not required, proficiency in Microsoft Office Suite and experience in calendar management will be viewed favorably. The ideal candidate should be highly organised, dependable and detail-oriented. A high level of English proficiency is required and fluency in Croatian language is desirable, but not necessary. Honest, pro-active and comfortable in a remote role, the preferred person has a can-do attitude and a keenness to grow in a supportive environment.

Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&...

Estamos buscando un Creador de Contenido que domine los programas de Canva y CapCut para el diseño de publicaciones y edición de reels. Imprescindible: - Idioma español e inglés intermedio - Dominio de redes sociales: Instagram, Tiktok, Facebook y LinkedIn - Experiencia demostrada con Capcut y Canva Ofrecemos: - Trabajo para tiempo indefinido - Precio: 40 USD por semana (8 a 10 publicaciones por semanas, entre 1 a 2 minutos cada publicación) El trabajo consiste principalmente en replicar tutoriales de Canva, grabar y editar el paso a paso. Los videos a replicar serán enviados de antemano cada semana y puede que estén en español y/o en inglés. El video final deberá ser en español. Si te interesa, ...

I have an assignment based on research methods in medicine that requires statistical analysis. Key Requirements: - Statistical Analysis: The assignment will require an in-depth understanding and application of statistical methods in a medical research context. Your Role: - Help me understand the statistical methods and make sense of the data provided. - I'm particularly interested in how these methods relate to medical research. Ideal Skills: - Strong foundation in statistics - Experience in medical research - Ability to teach and explain complex statistical concepts in a simple manner. If you have experience in medical statistics and can explain things in a way that is easy to understand, I'd like to work with you.

...- **Knowledge of Structural Engineering:** The ideal candidate should have a solid understanding of structural engineering principles to assess the feasibility and safety of the proposed deck post placement. - **Experience with Structural Analysis:** Since the basement retaining wall's load-bearing capacity is uncertain, the engineer will need to analyze the structure and determine if it can support the additional load of the deck post securely. - **Proficiency in Professional Communication:** The engineer's primary task will be to draft a clear, detailed, and professional letter. The ability to present complex technical information in an accessible manner is crucial. - **Familiarity with Concrete Structures:** As the basement retaining wall is made of concrete, prio...

I'm seeking a highly skilled and experienced Google Ads and Facebook Ads expert to join our team on a freelance basis. The ideal candidate will be proficient in creating, analyzing, optimizing, and reporting on campaigns for our diverse range of clients. Projects will vary in size and scope, and compensation will be based on agreed-upon hourly rates between myself and the client, making the assignments hourly-based rather than per project. The chosen candidate will work closely with me, as I will share information and closely monitor all activities and progress. Regular reporting on planned actions will be required to ensure alignment with project goals and expectations. Applicants must have a proven track record of success in Google Ads and Facebook Ads, with extensive exper...

I require assistance in revamping the content and messaging of my tech startup's pitch deck. Its primary purpose is to attract angel investors and effectively illustrate my venture's potential. The content requires refining to ensure the messaging resonates with interested angel investors. - The successful candidate will have extensive experience in startup pitching, with a strong understanding of what angel investors look for. - A proven track record in creating compelling narratives for tech startups is strongly preferred. - Proficiency in synthesising complex data into clear, investor-friendly language is key. Your work will not only help me secure essential funding but will also shape the way my venture is perceived by potential stakeholders.

...monitoring: The program should be able to continuously monitor and display real-time data. - Data visualization: It should have the capability to present the monitored data in a graphical format. - Data logging: Record selected inputs/outputs at predetermine interval - Error logging: The program should be able to log any errors or issues that occur during monitoring. - Control: The ported program should support control features like: - Adjustment of monitoring settings: The user should be able to modify the monitoring parameters. - Remote control of monitored devices: The program should allow for remote control over the devices being monitored. The ideal developer for this project should have: - Strong experience in programming with C#. - Expertise in porting applications be...

...very specific cause. This initiative aims to: - Generate funds that will significantly contribute to educational support; our prime objective is helping underprivileged students. - Specifically, the funds raised will enable us to provide scholarships to students in need, essentially making quality education more accessible and achievable for them. The ideal candidate for this project would be someone with a proven track record in successful fundraising, particularly for educational initiatives. Experience in community outreach and engagement is crucial, as well as the ability to compellingly convey our cause to potential donors. Above all, a genuine passion for educational support and the ability to empathize with our target beneficiaries is key for this task....

...Primary focus should be placed on the special offers and discounts being promoted. - Though this is a promotional flyer, it shouldn't look corporate or formal. Important Notes for this project: FLYER SHOULD LOOK LIKE A GRAND CELEBRATION and Theme of the flyer: Introducing Loyalty Month! Take advantage of exclusive savings throughout May as a token of our appreciation for your continued support. We are celebrating customer appreciation with our Loyalty Month Sale. Everything is up to 20% off. Some exclusions may apply. 2. size of flyer is 18 x 24 in 3. do not change the color branding of the attached company logo 4. acceptable items on the flyer: jewerly, portable speakers, gadgets, luxury handbags, gaming consoles 5. here's their website just for your reference on br...

...startup review company, we are seeking a talented and experienced freelancer to help us with two key tasks. Firstly, we would need you to post job listings across a variety of platforms including blog platforms, social media platforms, and job board platforms. This would be a high-volume task, with more than 20 listings needing to be posted each month. In addition to job listings, we require support with our Email and SMS marketing campaigns. We're looking for a creative individual who can craft engaging content for these campaigns. The content should encompass a mix of promotional offers, company updates, and of course, job listings. Ideally, you should bring a solid understanding and experience in: - Posting job listings on various platforms - Crafting engaging content f...

...most valuable. Excellent verbal and written communication skills with the ability to communicate with all levels of staff. Experience using high-volume call center software. Excellent listening skills. Ability to work with minimal supervision. Must understand call center metrics, processes, methodology & technology Ability to quickly gain thorough knowledge of our company’s products & services to support the inside call center representatives....

**Job Overview:** We are seeking a highly motivated and skilled Music Industry Outreach Specialist to join our team on a freelance basis. This role is perfect for someone passionate about the music industry and experienced in digital marketing and outreach. You will be responsible for identifying, researching, and contacting music industry professionals, including A&R managers, music producers, and artist managers, to submit demo tracks and promote emerging artists. This position offers flexible hours with a focus on results and performance. **Responsibilities:** - **Contact Identification and Research:** - Utilize various online tools and databases to research and compile a list of key music industry professionals, such as A&R executives, playlist curators, music manage...

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I aim to create a web-based platform where educators can offer services. The platform should feature a video chat option, with a rating system and payment release post-session. I'd like to include the following services and details: - Services: The platform should support the following services: Private Classes, Online Tutoring, Academic Advising. - Tutor Profiles: I need the tutors' profiles to be comprehensive, including their prior experience, areas of expertise, and certifications. - Videochat: The platform's video chat functionality should offer real-time chat, screensharing capabilities, and the ability to record sessions. Ideal candidates for this project should have expertise in web development, particularly in creating platforms with interactive features li...

German speaker located in Germany for primary virtual support services. The assignment could extend to occasional onsite visits to clients for the right person. Level 1/Level 2 work.

looking for someone who can clean up the audio from a security camera so the conversation being had can be clearly understood as best as it can be made anyways

I'm in need of a graphic designer to create a traditional style logo for my technology business. As an ideal candidate, you: - Have an extensive portfolio with demonstrated ability in traditional design elements - Have industry-related experience in technology logo design - Can work meticulously with time considerations Your job will be to understand my brand vision and create a logo that embodies technology in a traditional, timeless design.

I am searching for an expert in both recruitment services and HR management familiar with Information tech roles in North America. You will be contributing to: 1. Talent Acquisition: Identifying & hiring potential candidates to ensure successful team growth. 2. Employee Onboarding and Offboarding: Designing processes to integrate new team members smoothly, and exit procedures maintaining respect and professionalism. 3. Process Development: Building effective HR processes to augment the organization's needs. 4. HR Systems Management: Leveraging systems to streamline HR activities. Ideal Skills: - Proficiency in hiring within the IT industry - Demonstrated excellence in onboarding and offboarding processes - Experience designing and managing HR systems. Your key role will...

Hi Elite Information Tech, I noticed your profile and would like to offer you my project. We can discuss any details over chat.

I'm seeking a professional who can create a versatile, comprehensive, and user-friendly website for a trading platform targeting individual traders primarily. The platform will facilitate cryptocurrency trades, commodities trades, and forex. Here are some essential aspects to consider: • The platform needs to support real-time market data which is crucial for up-to-date trading information. • I envision a platform that offers a clean, intuitive interface which individual traders of varying experiences can navigate seamlessly. • Freelancers with a background in financial systems, web development and UX/UI design will be ideal for this project. Having experience with similar trading platforms will be a significant advantage. Your understanding of the market me...

I'm looking for a detail-oriented virtual assistant to help with data entry on Trello and Google Drive, to support our learning and content review process. You will be responsible for managing tasks primarily on Trello and Google Drive. This will include: - Entering text onto Trello boards - Organizing files on Google Drive As for communication preferences, I'd like to have regular video calls to provide feedback and discuss any updates on the tasks. Ideal candidates for this role should have: - Proven experience with data entry tasks - Prior experience with Trello and Google Drive preferred - Strong attention to detail and organizational skills - Excellent communication skills, specifically for video calls Looking forward to working with you! Because here are lot&...

I am in need of a proficient app developer to create a wallet app for my blockchain project. This app should be compatible with both Apple and Android platforms. Key Features Required: - The ability to send and receive cryptocurrency - Viewing transaction history - Implementing secure password protection Cryptocurrency Support: - While we have skipped the question regarding specific cryptocurrencies we want to support, we do expect the hired professional to have versatility and openness towards working on various cryptocurrencies when necessary. Blockchain Platform: - The wallet should integrate with the bitcoin platform but also fork from litecoin. Skills and Experience: - Proven experience in app development, specifically in the fintech sector is essential. - Broad ...

I'm seeking an IT Business Consultant with experience in virtual platforms to assess and propose a new tech stack for my virtual mediation business. Description: Entrepreneur looking for a skilled IT business consultant to recommend a cutting-edge tech stack and workflow recommendation for our new virtual mediation business. We aim to create an efficient platform that enhances client experience and automates crucial processes. Key Features: • Client Portal: Multi-client support for mediation cases and pre and post-mediation coaching. • Onboarding Automation: Streamlined forms, welcome packages, contracts, and payments. • Online Scheduler: Calendar integration for seamless appointment management. • Video Conferencing: Includes breakout ...

I need assistance in copying product data from the manufacturer's site to ours. This is only for approximately 20-25 products. Key resp...Proficiency in data entry - Understanding of eCommerce platforms, so that the formatting is correct on our site. Here is an example product: The description should be placed in our description tab. The other info, from Connections to Warranty should be entered in our Tech Specs tab, while retaining the formatting, including symbols. I will provide full URLs to each of the images in the tech specs. I do not want to link to their images. You will not need to do any image editing. I will provide limited access to the back end of our site, so you can paste and test the data you enter.

I'm seeking an experienced Firebase & Google Cloud developer to help with various aspects of my project. Key Responsibilities: - Implementing user authentication and authorization - Setting up and integrating a database - Developing cloud functions and serverless architecture I require someone with expertise in both frontend and backend development, as my project is intended to support both web and mobile applications. Ideal Skills: - Extensive experience with Firebase and Google Cloud - Proficient in both frontend and backend development - Prior experience with user authentication and authorization - Capable of database setup and integration - Knowledge of cloud functions and serverless architecture Your contribution will be crucial in ensuring a robust, secure, a...

I am looking for an experienced individual to help me create an interactive web platform that will serve as a guide to various types ...-Dimensionality reduction algorithms -Gradient boosting algorithm and AdaBoosting algorithm #Types of Machine Learning Algorithms# -Supervised Learning -Unsupervised Learning -Semi-supervised Learning -Reinforcement Learning I need totally 14 article. Each article must consist of 1500 words. Python should be preferred as the programming language. A minimum of two-three images should be used to support each article. Also each article should be a guide for people new to Machine Learning. You can find the datasets to be used for these articles from the link below:

...registration, match scheduling, event planning, marketing, and participant engagement. Budget Breakdown: Develop a detailed budget breakdown that accounts for all anticipated expenses associated with organizing and hosting the esports league. This should include expenses related to gaming infrastructure, facility rental, marketing and promotion, event production, league administration, participant support, and any other relevant costs. Qualifications: Proven experience in project management, particularly in the field of esports or event organization. Strong organizational and analytical skills with the ability to develop comprehensive work plans and budget breakdowns. Proficiency in financial analysis and budget management. Excellent communication skills to effectively convey th...

...The app should utilize lifelike avatars for a more engaging experience. Key Features: - Active Listening and Empathy: The AI should be able to actively listen to users and empathize with their feelings. - Engaging Conversation Prompts: The app should have a variety of conversation prompts to keep users entertained and interested in the dialogue. - Emotional Support and Encouragement: The AI should be able to provide emotional support and encouragement to users, helping them feel better and more positive. Avatar Design: - The avatars in the app should be realistic human avatars. These avatars should be designed to look and behave as human-like as possible, enhancing the interaction and making it more relatable for users. Ideal Skills and Experience: - Conversational AI ...

I'm in need of a proficient Meteor JS developer who can handle both frontend and backend tasks, including database integration, for a web application I am planning to build. The aim of this project is to ensure real-time updates, fostering timely interactions and engagement on the application. KEY RESPONSIBILITIES: - Frontend and Backend development using Meteor JS - Database integration to support the web application's functionality - Implementing a system for real-time update features REQUIRED SKILLS AND EXPERIENCE: - In-depth knowledge and experience with Meteor JS - Proven track record of successful web application development using Meteor JS - Proficiency in database integration - Ability to deliver real-time updates in a web application environment